NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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NatWest Group - Cora Digital Assistant reviews (6059)

brilliant

so quick and simple to use, plus didn't have to mess around getting through on the phone Reviewed on: 2nd April 2021

Taking good care of my cash

Always know its safe and one less worry. Reviewed on: 2nd April 2021

Easy, convenient and quick

I had to change my address and Cora was able to make the process easy, convenient and quick. Reviewed on: 2nd April 2021

banking help

very good quick and efficient service Reviewed on: 2nd April 2021

Cora is great

My query was dealt with quickly. Reviewed on: 2nd April 2021

Great help

Cora was really helpful, it only took few minutes to find out what I needed Reviewed on: 2nd April 2021

Very happy

Got the answers I needed without any bother or waiting around for someone to pick up Reviewed on: 2nd April 2021

Very user friendly. Answered my query promptly.

My pin was locked. Using your CORA service was straightforward and user friendly. My query was answered promptly. Very satisfied. Great service. Thank you. Reviewed on: 2nd April 2021