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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Quick and easy response

5
Excellent service, responsive straight away Reviewed on: 3rd April 2021
Maureen 's avatar
Maureen

Quick response

5
Cora was quick to answer & put my mind at rest Reviewed on: 3rd April 2021
Trudy Mayor's avatar
Trudy Mayor

Easy cora

5
Was in a hurry, had a bit of banking to take care off, cora made it easy Reviewed on: 3rd April 2021
Darren's avatar
Darren

satisfied,,

5
My experience is very good ,, I’m really satisfied for the online help service Reviewed on: 2nd April 2021
wasim hassan's avatar
wasim hassan

brilliant

5
so quick and simple to use, plus didn't have to mess around getting through on the phone Reviewed on: 2nd April 2021
lesley's avatar
lesley

Taking good care of my cash

5
Always know its safe and one less worry. Reviewed on: 2nd April 2021
kymfreeman@hotmail.co.uk's avatar
[email protected]

Easy, convenient and quick

5
I had to change my address and Cora was able to make the process easy, convenient and quick. Reviewed on: 2nd April 2021
Ale Rebon's avatar
Ale Rebon

banking help

5
very good quick and efficient service Reviewed on: 2nd April 2021
Dorothy Wilkinson's avatar
Dorothy Wilkinson

Cora is great

4
My query was dealt with quickly. Reviewed on: 2nd April 2021
Charlotte Holland 's avatar
Charlotte Holland

Great help

5
Cora was really helpful, it only took few minutes to find out what I needed Reviewed on: 2nd April 2021
anca.stejarean@gmail.com's avatar
[email protected]

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