Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Very quickly replying

5
Very satisfying quick replying thank you Reviewed on: 3rd April 2021
Afarin Karbalaei's avatar
Afarin Karbalaei

Easy instructions

5
Instructions were very well laid out and easy to follow. Reviewed on: 3rd April 2021
Amanda's avatar
Amanda

Help when you need it Brilliant

5
I am a little hard of hearing so to have a virtual helper is great for me. Reviewed on: 3rd April 2021
Heather Stacey's avatar
Heather Stacey

Good service

5
Quick replies, good options and straight away changed my settings for me Reviewed on: 3rd April 2021
Hayley 's avatar
Hayley

Good day Banking

5
Very helpful & polite it has always been a pleasure Reviewed on: 3rd April 2021
Michael J Solomons's avatar
Michael J Solomons

Great Bank

5
Very delighted with NatWest And always there to help you Reviewed on: 3rd April 2021
Christine's avatar
Christine

Problem logging in

4
Problem was sored out and will try again later. Reviewed on: 3rd April 2021
Eileenmary Thomas's avatar
Eileenmary Thomas

Easy to follow

5
Was easy to follow and information given was easily understandable Reviewed on: 3rd April 2021
Pat Brown's avatar
Pat Brown

Easy as one two theee

5
My interaction lasted less than five minutes I wrote one thing and my question was answered with multiple paragraphs explaining everything I needed to know Reviewed on: 3rd April 2021
Micha SC Farrell's avatar
Micha SC Farrell

Very good

5
Very easy to use and understand Reviewed on: 3rd April 2021
Lorrs's avatar
Lorrs

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill