NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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NatWest Group - Cora Digital Assistant reviews (6059)

Good day Banking

Very helpful & polite it has always been a pleasure Reviewed on: 3rd April 2021

Great Bank

Very delighted with NatWest And always there to help you Reviewed on: 3rd April 2021

Problem logging in

Problem was sored out and will try again later. Reviewed on: 3rd April 2021

Easy to follow

Was easy to follow and information given was easily understandable Reviewed on: 3rd April 2021

Easy as one two theee

My interaction lasted less than five minutes I wrote one thing and my question was answered with multiple paragraphs explaining everything I needed to know Reviewed on: 3rd April 2021