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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Straight forward and simple

First class straight forward and made everything very simple and concise Reviewed on: 2nd April 2021

So easy and quick to use

I find it difficult to talk to people on the phone because I have a toddler who always seems to need me when I'm doing something important. So using Cora was so great because I don't need to repeat myself so the person on the line can hear or understand me. Plus I completed what I needed to do within minutes. Reviewed on: 2nd April 2021

Excellent reply time

Excellent service and reply time Reviewed on: 2nd April 2021

Coral help

Great application. Easy online help ..took few minutes to sort out Reviewed on: 2nd April 2021

Great Service

Very quick response to my question and easy to answer and dealt with within minutes Reviewed on: 2nd April 2021

Helpful advice

Clear communication when needed Reviewed on: 2nd April 2021

Bank awarded

I needed help to set up online banking so I’m not struggling as I have been doing for year or so Reviewed on: 2nd April 2021

Good chat

I asked a question and my reply was very clear and very helpful, and also went on to ask if there was anything they could help me with . Reviewed on: 2nd April 2021

Satisifed customer

Vwry fast and easy to use. Easy to understand quesrions and answers Reviewed on: 2nd April 2021

Excellent service

You just type in what your problem is and it gets sorted very quickly. Very easy to use, just treat like you are talking to a real person. Would highly recommend. Reviewed on: 2nd April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Straight forward and simple

So easy and quick to use

Excellent reply time

Coral help

Great Service

Helpful advice

Bank awarded

Good chat

Satisifed customer

Excellent service

Review NatWest Group - Cora: Digital Assistant now

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