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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

Excellent quick service

5
Excellent experience answered my query quickly and successfully Reviewed on: 2nd April 2021
Yvonne Graham 's avatar
Yvonne Graham

Best bank

5
Always willing to help me I will never change banks Reviewed on: 2nd April 2021
michelleholland@hotmail.com's avatar
[email protected]

Much easier than your typical digital assistant.

5
Cora is very easy to use and made my request much easier than I imagined it would be. Reviewed on: 2nd April 2021
Sam's avatar
Sam

1st time use, brilliant thought process behind the RPA/Bot development great work to all involved.

5
Great user experience all round! Reviewed on: 2nd April 2021
David's avatar
David

Great

5
Brilliant , simple, helpful particularly for people who are not tec Davy. Reviewed on: 2nd April 2021
Guldiep Bhalla's avatar
Guldiep Bhalla

Good service

5
Answered my question promptly and in full Reviewed on: 2nd April 2021
Kim's avatar
Kim

Great bank and great service

5
Really good service, quick messenger app via banking app, great display and easy usage of app Reviewed on: 2nd April 2021
d.billo31@gmail.com's avatar
[email protected]

Easy to use

5
The service was very user friendly and it was good to be able to sort out my savings needs without going into branch or spending time on the phone, great service Reviewed on: 2nd April 2021
Katie's avatar
Katie

Great service - easy to access

5
Easy to access - gave the relevant info quickly - much appreciated! Reviewed on: 2nd April 2021
Jackie Hall's avatar
Jackie Hall

Cora support

5
Easy & clear instructions to assist you quickly Reviewed on: 2nd April 2021
Deb K's avatar
Deb K

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