Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Bank awarded

4
I needed help to set up online banking so I’m not struggling as I have been doing for year or so Reviewed on: 2nd April 2021
James A Rothwell's avatar
James A Rothwell

Good chat

5
I asked a question and my reply was very clear and very helpful, and also went on to ask if there was anything they could help me with . Reviewed on: 2nd April 2021
Top team 's avatar
Top team

Satisifed customer

5
Vwry fast and easy to use. Easy to understand quesrions and answers Reviewed on: 2nd April 2021
Taps1000's avatar
Taps1000

Excellent service

5
You just type in what your problem is and it gets sorted very quickly. Very easy to use, just treat like you are talking to a real person. Would highly recommend. Reviewed on: 2nd April 2021
A Sharpe's avatar
A Sharpe

Excellent quick service

5
Excellent experience answered my query quickly and successfully Reviewed on: 2nd April 2021
Yvonne Graham 's avatar
Yvonne Graham

Best bank

5
Always willing to help me I will never change banks Reviewed on: 2nd April 2021
michelleholland@hotmail.com's avatar
[email protected]

Much easier than your typical digital assistant.

5
Cora is very easy to use and made my request much easier than I imagined it would be. Reviewed on: 2nd April 2021
Sam's avatar
Sam

1st time use, brilliant thought process behind the RPA/Bot development great work to all involved.

5
Great user experience all round! Reviewed on: 2nd April 2021
David's avatar
David

Great

5
Brilliant , simple, helpful particularly for people who are not tec Davy. Reviewed on: 2nd April 2021
Guldiep Bhalla's avatar
Guldiep Bhalla

Good service

5
Answered my question promptly and in full Reviewed on: 2nd April 2021
Kim's avatar
Kim

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill