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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Cora support

5
Easy & clear instructions to assist you quickly Reviewed on: 2nd April 2021

Very helpful bank and I have been using it for over 40 years

5
The NatWest has never disappointed me. Allthe staff are efficient and polite and helpful. Reviewed on: 2nd April 2021

Very quick and easy to access and answered questins in easy to understand answers

5
Quick easy and sorted my problem politely Reviewed on: 2nd April 2021

the bank is always helpful

5
CORA is excellent and available at all times. Speedy replies to any questions with connections to agents if necessary. Reviewed on: 2nd April 2021

Very slick app

4
Very slick app with lots of good features. But I wish they would sack Cora. Bit too self-satisfied Reviewed on: 2nd April 2021

It's OK

3
That is my first time when I used the help of them Reviewed on: 2nd April 2021

Quick any easy

5
Had a question about cancelling a direct debit. Was quickly and easily told how to go about doing this. Reviewed on: 2nd April 2021

Easy

5
Change of address easy and straight forward to action. Would recommend A** Reviewed on: 1st April 2021

Quick and relevant

4
My ISA needed renewing and Cora was ready to do it straightaway with access to all the relevant info. It was quick and efficient. Reviewed on: 1st April 2021

Very efficient

4
Anytime support - instant response Reviewed on: 1st April 2021

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