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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6067)

Much easier than your typical digital assistant.

5
Cora is very easy to use and made my request much easier than I imagined it would be. Reviewed on: 2nd April 2021
Sam's avatar
Sam

1st time use, brilliant thought process behind the RPA/Bot development great work to all involved.

5
Great user experience all round! Reviewed on: 2nd April 2021
David's avatar
David

Great

5
Brilliant , simple, helpful particularly for people who are not tec Davy. Reviewed on: 2nd April 2021
Guldiep Bhalla's avatar
Guldiep Bhalla

Good service

5
Answered my question promptly and in full Reviewed on: 2nd April 2021
Kim's avatar
Kim

Great bank and great service

5
Really good service, quick messenger app via banking app, great display and easy usage of app Reviewed on: 2nd April 2021
d.billo31@gmail.com's avatar
[email protected]

Easy to use

5
The service was very user friendly and it was good to be able to sort out my savings needs without going into branch or spending time on the phone, great service Reviewed on: 2nd April 2021
Katie's avatar
Katie

Great service - easy to access

5
Easy to access - gave the relevant info quickly - much appreciated! Reviewed on: 2nd April 2021
Jackie Hall's avatar
Jackie Hall

Cora support

5
Easy & clear instructions to assist you quickly Reviewed on: 2nd April 2021
Deb K's avatar
Deb K

Very helpful bank and I have been using it for over 40 years

5
The NatWest has never disappointed me. Allthe staff are efficient and polite and helpful. Reviewed on: 2nd April 2021
Tayyaba Sherif's avatar
Tayyaba Sherif

Very quick and easy to access and answered questins in easy to understand answers

5
Quick easy and sorted my problem politely Reviewed on: 2nd April 2021
T Jerrison 's avatar
T Jerrison

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