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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Change address

5
Very easy and quick help from cora assistant Reviewed on: 1st April 2021
Arkadiusz's avatar
Arkadiusz

Simple, easy & helpful

5
Always a positive outcome. It is a quick & efficient system. Reviewed on: 1st April 2021
Kalli's avatar
Kalli

Speedy

5
Question was answered in a matter of seconds - very impressed Reviewed on: 1st April 2021
Brenda Menzies's avatar
Brenda Menzies

Quick and easy

5
Really quick and easy. Answered all my questions. Reviewed on: 1st April 2021
Sophie 's avatar
Sophie

Easy peasy

5
Very fast and not complicated at all any body can do this communication not technical or needing a PhD like other sites Reviewed on: 1st April 2021
Carole evans's avatar
Carole evans

Amazing service

5
Great professional help and simple instructions for my query. Very helpful Reviewed on: 1st April 2021
Lubs's avatar
Lubs

Quick

4
Does the job but there are too many review questions Reviewed on: 1st April 2021
Morenike Osuide's avatar
Morenike Osuide

Change to details

5
I was very satisfied at being able to change my details online. It was a very straight forward process Reviewed on: 1st April 2021
Sheila McDaid 's avatar
Sheila McDaid

Brilliant

5
Most helpful digital chat question helper thing I've ever used. Completey resolved my question and was really helpful and straightforward. Thank you so much for making an actually usable and useful chat option! I have anxiety on phonecalls so this was wonderful. Ta! Very impressed. Reviewed on: 1st April 2021
Jessie's avatar
Jessie

Ease of use

5
Easy to use and understand.Good response from Cora as well!! Reviewed on: 1st April 2021
Vijith's avatar
Vijith

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