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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Quick & Efficient

5
Quick & Efficient process to resolve the query. Reviewed on: 1st April 2021

Best Bank

5
it was quick and easy I would never change my banking relationship. NatWest is the best Reviewed on: 1st April 2021

Easy process

5
Great service easy process will use again Reviewed on: 1st April 2021

Feedback

5
Very good tool especially when you can get info without making a phone call. Very happy. Reviewed on: 1st April 2021

Great Automated Service

5
Very intuitive, quick and got the job done Reviewed on: 1st April 2021

Coral was quick and helpful

5
First time using this support network was happy the way the agent was quick enough to get to my issues Reviewed on: 1st April 2021

Very easy, straightforward service

5
Really intuitive service that saves a lot of time! Reviewed on: 1st April 2021

Excellent banking service through Cora

5
Asking Cora for help is a super speedy way to get everyday banking queries resolved. She is very efficient. I can highly recommend. Reviewed on: 1st April 2021

Quick and friendly

5
I was changing my address and had to use the webchat system. It lasted a total of 2 minutes and it was really quick and friendly. Reviewed on: 1st April 2021

Best Digital Assistant

5
A Very convenient and intuitive assistant Reviewed on: 1st April 2021

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