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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Ease of use of this service

5
The service is quick and easy to use through many different processes you may require in banking Reviewed on: 1st April 2021

Apt response

5
Quick response from the digital assistant Reviewed on: 1st April 2021

Perfect

5
Really good, very useful app simple to use. Reviewed on: 1st April 2021

Great customer service

5
Always explain answer in all situations Reviewed on: 1st April 2021

Helping ank

4
great bank to help and assisst people Reviewed on: 1st April 2021

Simplicity

5
Its easy to use, simple instructions to follow and if not clear on what you have said, it repeats and offer others options. Reviewed on: 1st April 2021

Easy hassle free service

5
great hassle free service and so easy to use Reviewed on: 1st April 2021

great

5
easy to use and helpful, takes the stress out of online banking. Reviewed on: 1st April 2021

Best customer service

5
rbs is easy to contact. query about isa resolved in online chat. very professional staff and immediate reponse to resolve my issue/query same day. Reviewed on: 1st April 2021

Brilliant service.

5
Both inside Nat West Carlisle floor agent assistance in depositing cheque via ATM and RBS online chat service the service pleasant and efficient. Thanks. Reviewed on: 1st April 2021

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