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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Cora

5
Very simple easy and straightforward and very uncomplicated Reviewed on: 1st April 2021

So simple to use

5
Cora is so simple to use and there is no waiting for an agent to connect to you, perfect service Reviewed on: 1st April 2021

Transaction not recognised

5
My query was resolved very quickly. Reviewed on: 1st April 2021

Service

5
Extremely helpful fast response thank you Reviewed on: 1st April 2021

easy and quick

5
lots of options available. No waiting on a phone Reviewed on: 1st April 2021

Very easy

5
Quick answer easy to understand, instructions straight forward Reviewed on: 1st April 2021

Credit where its due

5
It was simple and I was able to do this out of hours. Reviewed on: 1st April 2021

very quick and helpful

4
I needed support changing my address and with using cora, it was done withing 5 minutes. Reviewed on: 1st April 2021

Amazing & apt response

5
Didn't know it will be so easy and quick to get my request done.. It felt like it was done in a heart beat. Thumbs up, it saved me the hassle of visiting a branch Reviewed on: 31st March 2021

Excellent

5
Great simple and effective service Reviewed on: 31st March 2021

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