Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6060)

Customer Service 'par excellence'

5
I've received fast and accurate assistance at all times I've asked 'Cora' Reviewed on: 31st March 2021
Jeremy Gomersall's avatar
Jeremy Gomersall

Excellent Service

5
I wanted to cancel a pending direct debit and this great robot gave me the advice - all completed in about 2 minutes - fantastic! Reviewed on: 31st March 2021
debs.marshall17@yahoo.co.uk's avatar
[email protected]

Great service

5
I liked that I didn't have to go to a Branch or make a call during business hours to get my address changed and an account opened. Very fast service. Reviewed on: 31st March 2021
KP's avatar
KP

Reactivate ISA

5
Quick, easy and very efficient service from Cora - highly recommend! Reviewed on: 31st March 2021
Samantha Gaunt's avatar
Samantha Gaunt

Excellent

5
Very helpful app and digital banking assistant Reviewed on: 31st March 2021
hilarykilshaw116@gmail.com's avatar
[email protected]

Friendly Bank

5
Always very helpful despite very difficult times with COVID virus. Reviewed on: 31st March 2021
Valerie Gaffney's avatar
Valerie Gaffney

Excellent service

5
Excellent very user friendly simple to understand Reviewed on: 31st March 2021
Jill merrick's avatar
Jill merrick

Very easy to use

5
I had an enquiry about when I would be receiving my new bank card. Cora answered my questions very easily and straight away with a great amount of knowledge. Thank you so much Reviewed on: 31st March 2021
renallsop@yahoo.com's avatar
[email protected]

Pending transactions

5
Query Answered and explained very quickly Reviewed on: 31st March 2021
Angela's avatar
Angela

Cora the Quick Learner

4
Cora often doesn’t understand you at first but asks questions to home in on your mission. She is noticeably improving though, and the questions are becoming more appropriate, leading to a faster homing in on your intention and to ultimate satisfaction. Reviewed on: 31st March 2021
Hanna K's avatar
Hanna K

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill