Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Very easy to use

5
I had an enquiry about when I would be receiving my new bank card. Cora answered my questions very easily and straight away with a great amount of knowledge. Thank you so much Reviewed on: 31st March 2021
renallsop@yahoo.com's avatar
[email protected]

Pending transactions

5
Query Answered and explained very quickly Reviewed on: 31st March 2021
Angela's avatar
Angela

Cora the Quick Learner

4
Cora often doesn’t understand you at first but asks questions to home in on your mission. She is noticeably improving though, and the questions are becoming more appropriate, leading to a faster homing in on your intention and to ultimate satisfaction. Reviewed on: 31st March 2021
Hanna K's avatar
Hanna K

Online cora

5
Love the app so easy to use .online banking is so easy with natwest Reviewed on: 31st March 2021
Lisa's avatar
Lisa

Quick efficient service

5
I was delighted by how the question was dealt with Reviewed on: 31st March 2021
Maxine's avatar
Maxine

Amazing

5
Quick and easy service, very impressed Reviewed on: 31st March 2021
Elle Beecham's avatar
Elle Beecham

Super simpld

5
going to the bank to update my address is a thing of the past. So easy!! Reviewed on: 31st March 2021
Can's avatar
Can

good efficiency service

4
It does take a few rounds to get to the right menu, but overall it is very fast and efficient way to get an answer to questions compared to long wait in the phone calls, and indeed the search engine would be improved with time to make it even faster. Reviewed on: 31st March 2021
Olga Koroleva's avatar
Olga Koroleva

Very helpful and easy to use

5
Easy to contact someone if you need help with anything.the online chat is very useful. Reviewed on: 31st March 2021
Vicki 's avatar
Vicki

Easy and helpful to use

5
Every time I’ve needed help Cora has been very informative and helpful and has always solved my problems Reviewed on: 31st March 2021
Judith Griffiths's avatar
Judith Griffiths

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill