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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Online cora

5
Love the app so easy to use .online banking is so easy with natwest Reviewed on: 31st March 2021
Lisa's avatar
Lisa

Quick efficient service

5
I was delighted by how the question was dealt with Reviewed on: 31st March 2021
Maxine's avatar
Maxine

Amazing

5
Quick and easy service, very impressed Reviewed on: 31st March 2021
Elle Beecham's avatar
Elle Beecham

Super simpld

5
going to the bank to update my address is a thing of the past. So easy!! Reviewed on: 31st March 2021
Can's avatar
Can

good efficiency service

4
It does take a few rounds to get to the right menu, but overall it is very fast and efficient way to get an answer to questions compared to long wait in the phone calls, and indeed the search engine would be improved with time to make it even faster. Reviewed on: 31st March 2021
Olga Koroleva's avatar
Olga Koroleva

Very helpful and easy to use

5
Easy to contact someone if you need help with anything.the online chat is very useful. Reviewed on: 31st March 2021
Vicki 's avatar
Vicki

Easy and helpful to use

5
Every time I’ve needed help Cora has been very informative and helpful and has always solved my problems Reviewed on: 31st March 2021
Judith Griffiths's avatar
Judith Griffiths

So easy to use very helpful & friendly

5
Answered my questions with all the imformation i required Reviewed on: 31st March 2021
Helen's avatar
Helen

Efficient to the point and quick response

5
Efficient to the point and quick response Reviewed on: 31st March 2021
Anita Gruitt's avatar
Anita Gruitt

VERY EFFICIENT

5
SPEEDY SERVICE VERY HELPFUL WITH MY ACCOUNT CHANGES Reviewed on: 31st March 2021
LINZ.'s avatar
LINZ.

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