NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6060 reviews)

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4.59

Based on 6,060 reviews, last reviewed 7th Apr 2026

100% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026

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NatWest Group - Cora Digital Assistant reviews (6060)

explained things more easily for me.

very helpful and didn't manage it myself without Cora's help Reviewed on: 31st March 2021

Easy Peasy

Wanted to close my business account and spent ages trying to find out how to until I stumbled onto Cora! Reviewed on: 31st March 2021

Precise and Fast response.

Will make use of this service. We prefer face to face services but when time is short, Cora is in place to help out. Reviewed on: 31st March 2021

Always excellent service

Never had a days trouble with Natwest, friendly staff, a usable web site and the mobile app is excellent Reviewed on: 31st March 2021

Change of address

It was so easy to change my address. What I thought would be a trip into the branch turned out to be a few minutes online using Cora and it was done. Just what you need when time is at a premium unpacking boxes! Fantastic. Reviewed on: 31st March 2021

Fast and reliable service

Not ye best with banking stuff but royal bank of Scotland is by far the easiest and most helpful Reviewed on: 31st March 2021

Super easy to use!!

I’ve used this service several times and always find it a smooth procedure that has answered my queries and addressed my needs with speed & efficiency Reviewed on: 31st March 2021