NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Great

very Very nice!!!! its amazing so so great Reviewed on: 3rd March 2023

Trying to switch

Cannot get any help - ANYWHERE Phone cora video call nowhere Reviewed on: 2nd March 2023

Excellent service

My question was answered straight to the point which was very handy. Reviewed on: 2nd March 2023

Pleasant experience

When I used NatWest Group - Cora for the first time for switching my account I was pleased to see how well every step was explained and how quick it was to go through them. I would recommend to use this service. Reviewed on: 2nd March 2023

Rubbish

Will not allow me to transfer my own Money without biometric approval Whicker it will not approve Reviewed on: 2nd March 2023

Good. AI

Got through straight away To the right department Reviewed on: 2nd March 2023

Quick and Helpful

Cora saved a lot of time and it’s always goes to the crux of the issue by this it’s quick, helpful and easy simultaneously. Reviewed on: 2nd March 2023

Professional and reliable.

Answer question effectively and helping to offer few options. Reviewed on: 1st March 2023

Happiness

My experience has been a little difficult but Cora took care of that for me she is amazing she handled the situation and put me forwards to speak with an agent.....Thankyou Cora Reviewed on: 1st March 2023