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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6067)

Great

5
very Very nice!!!! its amazing so so great Reviewed on: 3rd March 2023
Umair Hotiana's avatar
Umair Hotiana

Trying to switch

1
Cannot get any help - ANYWHERE Phone cora video call nowhere Reviewed on: 2nd March 2023
John Williamson's avatar
John Williamson

Excellent service

5
My question was answered straight to the point which was very handy. Reviewed on: 2nd March 2023
Lucy Robinson's avatar
Lucy Robinson

Pleasant experience

4
When I used NatWest Group - Cora for the first time for switching my account I was pleased to see how well every step was explained and how quick it was to go through them. I would recommend to use this service. Reviewed on: 2nd March 2023
Andrea's avatar
Andrea

Rubbish

1
Will not allow me to transfer my own Money without biometric approval Whicker it will not approve Reviewed on: 2nd March 2023
hughstaxis@btinternet.com's avatar
[email protected]

Good. AI

5
Got through straight away To the right department Reviewed on: 2nd March 2023
rodger clarke's avatar
rodger clarke

Quick and Helpful

5
Cora saved a lot of time and it’s always goes to the crux of the issue by this it’s quick, helpful and easy simultaneously. Reviewed on: 2nd March 2023
Trivikram Kavuri's avatar
Trivikram Kavuri

Professional and reliable.

5
Answer question effectively and helping to offer few options. Reviewed on: 1st March 2023
snugglesray@yahoo.com's avatar
[email protected]

Happiness

5
My experience has been a little difficult but Cora took care of that for me she is amazing she handled the situation and put me forwards to speak with an agent.....Thankyou Cora Reviewed on: 1st March 2023
Collette 's avatar
Collette

Use Cora

5
Cora is fantastic, new to NatWest and Cora has been super helpful and I haven’t had to waste time ringing up Reviewed on: 1st March 2023
alyssha ladlow's avatar
alyssha ladlow

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