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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
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1%
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1%
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5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Gets straight to the point

4
If you just say or ask it like it is you get a specific answer that's not full of jargon and gets to the point. Reviewed on: 5th March 2023
Jacqui's avatar
Jacqui

SIMPLE and Easy

5
it was simple and easy going and very straight foward didnt struggle through the process Reviewed on: 4th March 2023
Rika Bae's avatar
Rika Bae

Easy and effective

5
Cora helps resolve issues or questions with ease and simply for customers Reviewed on: 4th March 2023
joejoh@hotmail.co.uk's avatar
[email protected]

Great

5
Really straight forward to apply Reviewed on: 4th March 2023
lindsayjayne70@yahoo.co.uk's avatar
[email protected]

I do not use it a lot. It is very helpful

4
It has been good. But sometimes it is frustrating to explain to cora about my problems Reviewed on: 4th March 2023
Raeduk Aliuk's avatar
Raeduk Aliuk

its easy to ask

5
Its understandable way and solved all queries Reviewed on: 3rd March 2023
Mythili Murugesan's avatar
Mythili Murugesan

Talking to a computer

1
It can't resolve any problem that does not fall into the computer programme. Like talking to a brick wall if you want information about your account. Reviewed on: 3rd March 2023
Auntie's avatar
Auntie

Total crap

1
Referred me to a switch team that never answers, I'd been waiting for 2 hours in total (1 hour each time) and no one ever came. What a joke! Reviewed on: 3rd March 2023
Elina C. Karanika's avatar
Elina C. Karanika

Amazing

5
Love Cora she's so helpful thank you Reviewed on: 3rd March 2023
Emma Kaylan's avatar
Emma Kaylan

Brilliant hassle free help

5
I was expecting my new debit card and was able to access information quick and hassle free Reviewed on: 3rd March 2023
mickawwalsh@aol.com's avatar
[email protected]

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