NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6060 reviews)

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4.59

Based on 6,060 reviews, last reviewed 7th Apr 2026

100% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026

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NatWest Group - Cora Digital Assistant reviews (6060)

Simplicity - it does all you want need and expect

Had a concern went on the app and what I wanted , was there and got it actioned all on the app - it had already been thought out covered and was easily accessible to locate. Reviewed on: 30th March 2021

Brilliant

Always a quick and concise result to every query Reviewed on: 30th March 2021

Incredibly polite

Great way to resolve easy problems with less time and fuss wasted for the customers Reviewed on: 30th March 2021

Very good

Coral was very helpful and told me what I wanted to know Reviewed on: 30th March 2021

Great bank and service

I have found the NWB and the services it provides to be excellent. Of the 3 banks I have accounts with it is by far the best. Reviewed on: 30th March 2021