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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Very easy, quick and efficient

5
It took no time at all to resolve my issue. The process was clear and made my life easy Reviewed on: 30th March 2021
Charlie Butt's avatar
Charlie Butt

On-line banking queries

5
I messed up on my on-line banking but Cora was very helpful & efficient providing information on what to do. Reviewed on: 30th March 2021
Tracey M Shanley's avatar
Tracey M Shanley

excellent service

5
easy and efficient service for reactivation of isa Reviewed on: 30th March 2021
Nigel Saunders's avatar
Nigel Saunders

Very well developed automated assistant

5
Found what I was after extremely quickly and effectively despite the complexity of the request. Reviewed on: 30th March 2021
Alex Swankie's avatar
Alex Swankie

Digital assistant

5
Very helpful and answered my question quickly. No waiting. Very good service Reviewed on: 30th March 2021
Margaret's avatar
Margaret

Straight forward and easy.

4
Cora was able to deal with my request and provided the details I needed. Reviewed on: 30th March 2021
Paul Rowson's avatar
Paul Rowson

Easy directions to follow

5
always well laid out instructions Reviewed on: 30th March 2021
Janet Deeming's avatar
Janet Deeming

Excellent service

5
Resolved an issue in under a minute - pretty impressive! Reviewed on: 30th March 2021
Claire 's avatar
Claire

Transfer from current account to ISA account

4
The process was simple and straight forward Reviewed on: 30th March 2021
kenneth Bunting's avatar
kenneth Bunting

INSTANT HELP

5
I HAVE CORA ASSIST ME A FEW TIMES.VERY CLEAR IN INSTRUCTIONS AND HELP Reviewed on: 30th March 2021
CHRISTINE's avatar
CHRISTINE

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