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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Very helpful online service

5
Very informative with detailed options to ensure enquiry was dealt with Reviewed on: 30th March 2021

Brilliant

5
Great easy to use quick response Reviewed on: 30th March 2021

Change of address was really easy to use and convenient

5
Change of address was really easy to use and convenient Reviewed on: 30th March 2021

Now

1
Intrusive inhibiting interfering nanying Reviewed on: 30th March 2021

Quick chat

4
Good easy to follow instructions with quick responses. Reviewed on: 30th March 2021

Debit card advice

5
Response to my question was clear and helpful Reviewed on: 30th March 2021

Easy to use and clear rapid response

4
Answered my query rapidly and clearly together with explanatory video Reviewed on: 30th March 2021

Satisfied customer

5
Very quick and efficient made me feel happy with the service I received Reviewed on: 30th March 2021

Address Change

5
Very fast, easy and simple with no hassle or issues. Reviewed on: 30th March 2021

Great Bank

5
I was unsure of how I was going to change my address but the Cora app was so easy it was brilliant. Reviewed on: 30th March 2021

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