Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6060)

Fantastic online service

5
I wanted to change the address on my account and used the online chat which was very easy and straight forward Reviewed on: 29th March 2021
Rosemary Atkinson's avatar
Rosemary Atkinson

Very Knowledgeable

5
She was very accurate about the information that I needed help with. Reviewed on: 29th March 2021
Marie's avatar
Marie

Excellent system

5
The experience to change my address was so quick and easy to do. I was expecting it to be completed and long winded but it wasn't. Congratulations to NatWest on this innovation! Reviewed on: 29th March 2021
Anne's avatar
Anne

Easy and quick

5
Easy fast response to my questions and can be put through to people is a more complicated question and much faster than a telephone call Reviewed on: 29th March 2021
celiakench@gmail.com's avatar
[email protected]

Brilliant Solution

5
It is a very clever IA solution. Reviewed on: 29th March 2021
alexandre moccia's avatar
alexandre moccia

Very helpful bank

5
Staff and Cora are very helpful also on the end of a phone whilst completing online banking set up Reviewed on: 29th March 2021
Pat Trotter's avatar
Pat Trotter

Cancellation of payment

5
This was very easy to following the help given by Cora many thanks Reviewed on: 29th March 2021
Mike's avatar
Mike

Easy banking

5
I find it so convenient to bank via phone or iPad.thank you. Reviewed on: 29th March 2021
Ged's avatar
Ged

Excellent idea, thank you ;)

5
After blocking my card, getting the incorrect numbers Reviewed on: 29th March 2021
Miss K Armstrong 's avatar
Miss K Armstrong

Quick & Easy

5
I find NatWest online banking extremely useful and used Cora for the first time today and it was quick & simple to use Reviewed on: 29th March 2021
JRees's avatar
JRees

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill