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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Very helpful all the time

5
Never had a problem with my bank here, ever and the help is second to none. Reviewed on: 29th March 2021

changing my address

5
Cora was very friendly and extremely helpful with her step by step guidance Reviewed on: 29th March 2021

Perfect help

5
Really easy interaction and answers provided Reviewed on: 29th March 2021

Helpful and quick response

5
Resolved my issue quickly and efficiently Reviewed on: 29th March 2021

Efficient and speedy

5
Great. Quick answer and problem solved Reviewed on: 29th March 2021

Works Well

5
It is easy to answer all Cora's questions Reviewed on: 29th March 2021

So easy

4
No other word for it, easy. Fantastic. Reviewed on: 29th March 2021

So fast and efficient, impressive

5
Wanted to transfer from current account to cash isa which hasn’t been used for a while and needed to be reactivated. Reviewed on: 29th March 2021

Quick and Easy

5
Super quick service, clear and properly functioning, great interface and communication service. Reviewed on: 29th March 2021

Brilliant

5
Been with NatWest since I was 15yo and never had an issue! 13 years of great service!! Thank you Reviewed on: 29th March 2021

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