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NatWest Group - Cora: Digital assistant reviews

Name: Digital assistant
Rating: 3.91 (6063 reviews)

View other NatWest Group - Cora products

3.91

Based on 6,063 reviews, last reviewed 28th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026

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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Easy banking

I find it so convenient to bank via phone or iPad.thank you. Reviewed on: 29th March 2021

Excellent idea, thank you ;)

After blocking my card, getting the incorrect numbers Reviewed on: 29th March 2021

Quick & Easy

I find NatWest online banking extremely useful and used Cora for the first time today and it was quick & simple to use Reviewed on: 29th March 2021

Very helpful all the time

Never had a problem with my bank here, ever and the help is second to none. Reviewed on: 29th March 2021

changing my address

Cora was very friendly and extremely helpful with her step by step guidance Reviewed on: 29th March 2021

Perfect help

Really easy interaction and answers provided Reviewed on: 29th March 2021

Helpful and quick response

Resolved my issue quickly and efficiently Reviewed on: 29th March 2021

Efficient and speedy

Great. Quick answer and problem solved Reviewed on: 29th March 2021

Works Well

It is easy to answer all Cora's questions Reviewed on: 29th March 2021

So easy

No other word for it, easy. Fantastic. Reviewed on: 29th March 2021

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NatWest Group - Cora: Digital assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital assistant now

NatWest Group - Cora Digital assistant reviews (6063)

Easy banking

Excellent idea, thank you ;)

Quick & Easy

Very helpful all the time

changing my address

Perfect help

Helpful and quick response

Efficient and speedy

Works Well

So easy

Review NatWest Group - Cora: Digital assistant now

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