Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6060)

Mobile banking

5
Great app. Can do all my business from anywhere. Reviewed on: 29th March 2021

Fast and efficient

5
Fast and efficient service that is straight to the point. Reviewed on: 29th March 2021

Focussed, specific advice

5
Cora provides very good advice, specific to the query and uses options to narrow down what you are asking about and the subsequent advice. Very quick responses, very good advice and easy to use. Reviewed on: 29th March 2021

Easy to follow

5
The instructions given were clear and precise. Reviewed on: 29th March 2021

Fantastic.

5
Very easy to use. Took less than 5 minutes to get what I needed. Would definitely recommend and use again Reviewed on: 29th March 2021

STANDING ORDER SET UP

5
CORA WAS EXCELLENT AND EXPLAINED HOW TO SET UP QUICKLY AND EFFICIENTLY Reviewed on: 29th March 2021

Very helpful

5
Easy to use and very helpful...answered my question very quickly... Reviewed on: 29th March 2021

Great customer service

5
Very straightforward Answer and very help full Reviewed on: 29th March 2021

Excellent service

5
Easy to understand .Solved my enquiry. Reviewed on: 29th March 2021

Quick and to the point

5
Cora helped me with my card expiring and let me know when my new card should be coming and that my card lasts longer than i thought Reviewed on: 29th March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs