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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

very helpful

5
The speed of communication and contents were very easy to follow Reviewed on: 29th March 2021

Excellent service

5
My issue was dealt with very quickly and efficiently. I am not great on the computer but this service was great and I am very impressed and would have no hesitation to use again or recommend to others Reviewed on: 29th March 2021

Brilliant

5
Great bank, personal private banking services, mortgage services, efficient , communicative, fair. Amazing app makes things slick and convenient. Reviewed on: 29th March 2021

Answering queries

5
could not use card reader, gave solution on how to unlock pin Reviewed on: 29th March 2021

Online Address Change

4
Service was prompt with very clear instructions. Reviewed on: 29th March 2021

Quick and easy to use. No wait time.

5
Needed to change my address. Couldnt of been easier or quicker to do so using this service. Ideal use during covid Reviewed on: 29th March 2021

quick and easy

5
ease of changing details quick and easy Reviewed on: 29th March 2021

Excellent digital assistant, best I have used

5
My query was to change address and it was done in 2 mins Reviewed on: 29th March 2021

easy, fast and straightforward

5
I have been an RBS client since 2018 and I am very satisfied to be assisted by Cora Reviewed on: 29th March 2021

Easy access

5
I was directed quickly and easily to solutions Reviewed on: 29th March 2021

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