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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Easy and Quick to use

5
NatWest Cora Assistant provided me with accurate banking information quick,simple and easy. Very useful friendly. Reviewed on: 26th March 2021
Rachael Armah's avatar
Rachael Armah

Closing My Account

5
Very helpful, quick and intuitive. Reviewed on: 26th March 2021
John Naughton's avatar
John Naughton

Simple and easy instructions

5
Quick. Cora provided succinct information in readable, text size messages. Reviewed on: 26th March 2021
Anne's avatar
Anne

Amazing technology

5
Cora is really amazing. Deals with any enquiries quick and efficiently and much easier than picking up the phone. Every company should have a Cora!! Reviewed on: 26th March 2021
Abi Jackson's avatar
Abi Jackson

great services

5
Fast, helpfull, it is all you need in a situation like we are now Reviewed on: 26th March 2021
Ciprian Oarga's avatar
Ciprian Oarga

It's a very good bank

5
I have been for around 7 years with natwest bank and always have been happy with their services and recently they have made it even easier to deal with enquiries or any other issues on line with the mobile banking App. Keep it up guys. Thank you Reviewed on: 26th March 2021
Rexhep Ferizi 's avatar
Rexhep Ferizi

Very friendly and quick answer to my query

5
Very happy I received the answer I wanted very pleased thank you Reviewed on: 26th March 2021
Carolyn Croft's avatar
Carolyn Croft

Easy to use

5
A very easy and straightforward way to get a quick answer to any problems or queries you have Reviewed on: 26th March 2021
Emma's avatar
Emma

Reactivate my ISA

5
Easy too use ,quick too set up Easy to follow guidelines and summary. Reviewed on: 26th March 2021
Dolores's avatar
Dolores

Easy and efficient

5
Just what you need when you have a tower of life admin to get through. Reviewed on: 26th March 2021
Lydia 's avatar
Lydia

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