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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

A glimpse into the future

5
Very impressed by the speed and accuracy in responses by Cora. Other similar AL platforms usually hit a dead end and revert for human interaction. Not Cora, it knew the webpage I was on, understood what I wanted to do (change addess) and actioned it for me in a matter of minutes after a brief exchange of messages. Very impressive Reviewed on: 26th March 2021
allenchristian10@gmail.com's avatar
[email protected]

Lincoln natwest branch are always helpful

5
Anytime i have had any issues lincoln natwest staff are polite, helpful and understanding Reviewed on: 26th March 2021
Susan lynam's avatar
Susan lynam

excellent service

5
On line service is to a very high standard and very user friendly Thank you Nat West and all your staff Reviewed on: 26th March 2021
martin samways's avatar
martin samways

Good service

5
My query was resolved with much ease and speed Reviewed on: 26th March 2021
Wendy's avatar
Wendy

Easy and Quick to use

5
NatWest Cora Assistant provided me with accurate banking information quick,simple and easy. Very useful friendly. Reviewed on: 26th March 2021
Rachael Armah's avatar
Rachael Armah

Closing My Account

5
Very helpful, quick and intuitive. Reviewed on: 26th March 2021
John Naughton's avatar
John Naughton

Simple and easy instructions

5
Quick. Cora provided succinct information in readable, text size messages. Reviewed on: 26th March 2021
Anne's avatar
Anne

Amazing technology

5
Cora is really amazing. Deals with any enquiries quick and efficiently and much easier than picking up the phone. Every company should have a Cora!! Reviewed on: 26th March 2021
Abi Jackson's avatar
Abi Jackson

great services

5
Fast, helpfull, it is all you need in a situation like we are now Reviewed on: 26th March 2021
Ciprian Oarga's avatar
Ciprian Oarga

It's a very good bank

5
I have been for around 7 years with natwest bank and always have been happy with their services and recently they have made it even easier to deal with enquiries or any other issues on line with the mobile banking App. Keep it up guys. Thank you Reviewed on: 26th March 2021
Rexhep Ferizi 's avatar
Rexhep Ferizi

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