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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Easy On-line Use!

5
Easy to follow Logging in Process ! Good List of Services To Use! Easy Use of Cora to ask for any Help you Need? Reviewed on: 26th March 2021
Jennifer Sida's avatar
Jennifer Sida

The easiest online banking tool I've ever used

5
Wow, wow, wow! I had put off changing my address when I moved house as I was worried it would be complicated and I wouldn't know all my security details. As I was already securely logged in, Cora made everything so easy and straightforward. Reviewed on: 26th March 2021
Melissa B's avatar
Melissa B

Vayu

5
Good and simple and short. Any layperson can work on the app that is the reason this tool is essential for all banking customers to save time and travel Reviewed on: 26th March 2021
Krishnan's avatar
Krishnan

A glimpse into the future

5
Very impressed by the speed and accuracy in responses by Cora. Other similar AL platforms usually hit a dead end and revert for human interaction. Not Cora, it knew the webpage I was on, understood what I wanted to do (change addess) and actioned it for me in a matter of minutes after a brief exchange of messages. Very impressive Reviewed on: 26th March 2021
allenchristian10@gmail.com's avatar
[email protected]

Lincoln natwest branch are always helpful

5
Anytime i have had any issues lincoln natwest staff are polite, helpful and understanding Reviewed on: 26th March 2021
Susan lynam's avatar
Susan lynam

excellent service

5
On line service is to a very high standard and very user friendly Thank you Nat West and all your staff Reviewed on: 26th March 2021
martin samways's avatar
martin samways

Good service

5
My query was resolved with much ease and speed Reviewed on: 26th March 2021
Wendy's avatar
Wendy

Easy and Quick to use

5
NatWest Cora Assistant provided me with accurate banking information quick,simple and easy. Very useful friendly. Reviewed on: 26th March 2021
Rachael Armah's avatar
Rachael Armah

Closing My Account

5
Very helpful, quick and intuitive. Reviewed on: 26th March 2021
John Naughton's avatar
John Naughton

Simple and easy instructions

5
Quick. Cora provided succinct information in readable, text size messages. Reviewed on: 26th March 2021
Anne's avatar
Anne

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