Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Quick and easy

5
My enquiry was dealt with very quickly, and very easily Reviewed on: 26th March 2021
Julie Reid's avatar
Julie Reid

No Nonsense Banking

5
Easy to use and understand on-line banking. Reviewed on: 26th March 2021
Barry Stokoe's avatar
Barry Stokoe

Customer for over 40 years

5
I have 100% trust in NatWest and would recommend the bank to all. Reviewed on: 26th March 2021
valerie.roach@ntlworld.com's avatar
[email protected]

Easy On-line Use!

5
Easy to follow Logging in Process ! Good List of Services To Use! Easy Use of Cora to ask for any Help you Need? Reviewed on: 26th March 2021
Jennifer Sida's avatar
Jennifer Sida

The easiest online banking tool I've ever used

5
Wow, wow, wow! I had put off changing my address when I moved house as I was worried it would be complicated and I wouldn't know all my security details. As I was already securely logged in, Cora made everything so easy and straightforward. Reviewed on: 26th March 2021
Melissa B's avatar
Melissa B

Vayu

5
Good and simple and short. Any layperson can work on the app that is the reason this tool is essential for all banking customers to save time and travel Reviewed on: 26th March 2021
Krishnan's avatar
Krishnan

A glimpse into the future

5
Very impressed by the speed and accuracy in responses by Cora. Other similar AL platforms usually hit a dead end and revert for human interaction. Not Cora, it knew the webpage I was on, understood what I wanted to do (change addess) and actioned it for me in a matter of minutes after a brief exchange of messages. Very impressive Reviewed on: 26th March 2021
allenchristian10@gmail.com's avatar
[email protected]

Lincoln natwest branch are always helpful

5
Anytime i have had any issues lincoln natwest staff are polite, helpful and understanding Reviewed on: 26th March 2021
Susan lynam's avatar
Susan lynam

excellent service

5
On line service is to a very high standard and very user friendly Thank you Nat West and all your staff Reviewed on: 26th March 2021
martin samways's avatar
martin samways

Good service

5
My query was resolved with much ease and speed Reviewed on: 26th March 2021
Wendy's avatar
Wendy

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill