Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Excellent and professional!

5
Really well explained , easy to use . Love it! Reviewed on: 26th March 2021

Excellent!

5
Explained in a very nice way and easy Reviewed on: 26th March 2021

Fantastic banking

5
The staff at NatWest have always gone over and above to assist use and giving sound choice on how our money could work better for us Reviewed on: 26th March 2021

Advice

5
Needed advice on how to deposit cheques in the current climate..... digital assistant was quick and helpful. Reviewed on: 26th March 2021

Quick and easy

5
My enquiry was dealt with very quickly, and very easily Reviewed on: 26th March 2021

No Nonsense Banking

5
Easy to use and understand on-line banking. Reviewed on: 26th March 2021

Customer for over 40 years

5
I have 100% trust in NatWest and would recommend the bank to all. Reviewed on: 26th March 2021

Easy On-line Use!

5
Easy to follow Logging in Process ! Good List of Services To Use! Easy Use of Cora to ask for any Help you Need? Reviewed on: 26th March 2021

The easiest online banking tool I've ever used

5
Wow, wow, wow! I had put off changing my address when I moved house as I was worried it would be complicated and I wouldn't know all my security details. As I was already securely logged in, Cora made everything so easy and straightforward. Reviewed on: 26th March 2021

Vayu

5
Good and simple and short. Any layperson can work on the app that is the reason this tool is essential for all banking customers to save time and travel Reviewed on: 26th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs