NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6060 reviews)

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4.59

Based on 6,060 reviews, last reviewed 7th Apr 2026

100% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026

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NatWest Group - Cora Digital Assistant reviews (6060)

Long time

I have been with RBS since i was 18 and have always found them very helpful and ver efficient at resolving any queries or concerns i have Reviewed on: 26th March 2021

All requests dealt with clearly & promtly

Easy to follow. Answers easy to select. Process was quick and straightforward Reviewed on: 26th March 2021

Not been the quickest online, it was so simple to use.

Excellent service for myself, not being the best with modern technology Reviewed on: 26th March 2021

Excellent and professional!

Really well explained , easy to use . Love it! Reviewed on: 26th March 2021

Excellent!

Explained in a very nice way and easy Reviewed on: 26th March 2021

Fantastic banking

The staff at NatWest have always gone over and above to assist use and giving sound choice on how our money could work better for us Reviewed on: 26th March 2021