Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Amazing experience with the bank

5
Everything with the bank is straightforward. My online account is very easy to navigate and help is always at hand if needed. Reviewed on: 26th March 2021
Clara Badu Amoah's avatar
Clara Badu Amoah

Very efficient.

5
Cora got the information I needed very quickly. Exactly what I needed as well. I am very satisfied and even impressed. Reviewed on: 26th March 2021
Kirotdang Goteng 's avatar
Kirotdang Goteng

Amazing customer experience. Quick and easy service to use

5
Address updated in a few minutes. Reviewed on: 26th March 2021
ELW's avatar
ELW

Long time

5
I have been with RBS since i was 18 and have always found them very helpful and ver efficient at resolving any queries or concerns i have Reviewed on: 26th March 2021
natashawright651@hotmail.com's avatar
[email protected]

All requests dealt with clearly & promtly

5
Easy to follow. Answers easy to select. Process was quick and straightforward Reviewed on: 26th March 2021
Annette Littlechild's avatar
Annette Littlechild

Not been the quickest online, it was so simple to use.

5
Excellent service for myself, not being the best with modern technology Reviewed on: 26th March 2021
William Rose 's avatar
William Rose

Excellent and professional!

5
Really well explained , easy to use . Love it! Reviewed on: 26th March 2021
Adnana Stanescu's avatar
Adnana Stanescu

Excellent!

5
Explained in a very nice way and easy Reviewed on: 26th March 2021
Adnana Stanescu's avatar
Adnana Stanescu

Fantastic banking

5
The staff at NatWest have always gone over and above to assist use and giving sound choice on how our money could work better for us Reviewed on: 26th March 2021
Neil Pettit's avatar
Neil Pettit

Advice

5
Needed advice on how to deposit cheques in the current climate..... digital assistant was quick and helpful. Reviewed on: 26th March 2021
Debra Leaver's avatar
Debra Leaver

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill