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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Quick response

5
Easy on line process. Arrived at an answer to my problem quickly Reviewed on: 26th March 2021
Doreen Harwood's avatar
Doreen Harwood

GOOD SERVICE

5
VERY QUICK AND TO THE POINT RESPONSE WITH SOLUTION Reviewed on: 26th March 2021
ASHRAF's avatar
ASHRAF

prompt, clear info

5
quick and easy for working mum with not much spare time. Reviewed on: 26th March 2021
s a law's avatar
s a law

Quick and easy response !

5
Having returned some items to a company and paying by card online I was annoyed that my refund was in cheque form . So I looked on the banking app to see if there was a way of paying it in without having to physically go the bank. I pressed the help button and response was immediate. Quick and easy! Reviewed on: 26th March 2021
Patricia Pocock's avatar
Patricia Pocock

Very quick to respond.. and problem dealt with ... without any issues

5
Needed to change some account details.. dealt with very professionally Reviewed on: 26th March 2021
Mark's avatar
Mark

Friendly Bank

5
Been with NatWest for many years and would not change as they have always dealt with my problems efficiently. Reviewed on: 26th March 2021
Trudy Atkinson's avatar
Trudy Atkinson

prompt friendly and efficient services

5
very satisfied user friendly experience Reviewed on: 26th March 2021
Jun's avatar
Jun

Amazing experience with the bank

5
Everything with the bank is straightforward. My online account is very easy to navigate and help is always at hand if needed. Reviewed on: 26th March 2021
Clara Badu Amoah's avatar
Clara Badu Amoah

Very efficient.

5
Cora got the information I needed very quickly. Exactly what I needed as well. I am very satisfied and even impressed. Reviewed on: 26th March 2021
Kirotdang Goteng 's avatar
Kirotdang Goteng

Amazing customer experience. Quick and easy service to use

5
Address updated in a few minutes. Reviewed on: 26th March 2021
ELW's avatar
ELW

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