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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Simple and quick

5
Certainly for a routine enquiry, it was very simple to use, little typing, just clicking on Yes or No a few times. Reviewed on: 26th March 2021
Mike J's avatar
Mike J

East to use...

5
................................. Reviewed on: 26th March 2021
margaret stewart's avatar
margaret stewart

New service still improving

4
Very helpful today to my specific enquiry Reviewed on: 26th March 2021
lizeileen3@gmail.com's avatar
[email protected]

Very Quick & efficient

5
Quick replies & easy to use. Thank you Reviewed on: 26th March 2021
jojobaldwin@hotmail.co.uk's avatar
[email protected]

Superfast

5
I asked a question and got the exact answer in less than 20 seconds. Thankyou Cora Reviewed on: 26th March 2021
Donna Simpson's avatar
Donna Simpson

All round good service

5
Excellent service thanks always there to help Reviewed on: 26th March 2021
Tracy Richardson's avatar
Tracy Richardson

Excellent support

5
Instantanious online replies which were rather accurate Reviewed on: 26th March 2021
James Lewis's avatar
James Lewis

If it ain't broke,don't fix it.

5
The Cora service was easy to use and a perfect option to not using the phone. Reviewed on: 26th March 2021
Mark Lewis's avatar
Mark Lewis

easy to use

5
messages of instructions were clear and easy to understand. click option for yes and no made for a quick response. overall very impressed Reviewed on: 26th March 2021
oliver mack's avatar
oliver mack

Replacement card

5
Very quick and successful resolution Reviewed on: 26th March 2021
Diane Saville's avatar
Diane Saville

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