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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6060 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,060 reviews, last reviewed 7th Apr 2026

100% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026

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NatWest Group - Cora Digital Assistant reviews (6060)

Easy to use and can be quick for queries

First experience loved it . Have to change phone numbers and advice was very quick and easy Reviewed on: 26th March 2021

Very easy

Very happy with the cora on the natwest app so easy to use. Reviewed on: 26th March 2021

Problem logging in to my account.

I had went through all the normal security details , as I have not checked my account online for a few weeks I was given a passcode to enter. I did this and clicked on go to account summary. I did this and nothing happened so I contacted the Chat and spoke to Cora who very professionally and politely solved my problem. Thank you Cora. Reviewed on: 26th March 2021

convenient and secure

address change is usually a painful experience. Cora wizzed me through the necessary steps whilst in my secure personal bank site. much better than trekking to the branch and digging out photo I.D. Reviewed on: 26th March 2021

Easy Address Change

A straight forward process, easy to follow. Reviewed on: 26th March 2021

Instructions not clear

Frustrated! Instructions not clear. More plainer the better. Reviewed on: 26th March 2021

Changing adress

Cora was very helpful with my request and she help me change my adress Reviewed on: 26th March 2021

Very easy to use

Cora instantly answered any queries Reviewed on: 26th March 2021

Got it!

Got the answer I needed in quick time and good clarity. Downside is that pop-up asking if help needed is incessant and irritating Reviewed on: 26th March 2021

Good prompt service

Very good service and good understanding Would highly recommend the person for the award Reviewed on: 26th March 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6060)

Easy to use and can be quick for queries

Very easy

Problem logging in to my account.

convenient and secure

Easy Address Change

Instructions not clear

Changing adress

Very easy to use

Got it!

Good prompt service

Review NatWest Group - Cora: Digital Assistant now

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