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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

so quick and helpful

5
when I needed a new cheque book it was so quick to order using the online banking by asking Cora Reviewed on: 27th March 2021
june's avatar
june

Nat West security is excellent

5
I feel confident that my security is in good hands Reviewed on: 27th March 2021
C r blight's avatar
C r blight

great service

5
quick and easy, helpful. always here when i need help Reviewed on: 27th March 2021
helen's avatar
helen

Best online robot

5
So fast and well behaved ,better than humans, I rate this bot to be the best satisfaction I had in a while. Reviewed on: 27th March 2021
Alia Cristina Mehmood's avatar
Alia Cristina Mehmood

User friendly

5
Always easy to use as both a personnel banker and business banker Reviewed on: 26th March 2021
Paul Slade's avatar
Paul Slade

Great advice

5
VERY helpful advice and . I would HIGHLY recommend Cora Reviewed on: 26th March 2021
Douglas Millar's avatar
Douglas Millar

Quick, easy, no time wasted

5
I needed information on how to change my phone number on my account and how to get a card reader. Within seconds I had my answers due to the ease of use and quick responses from this service. Reviewed on: 26th March 2021
The UK Is Mine's avatar
The UK Is Mine

Excellent

5
Fast, simple, efficient. Thank you!! Reviewed on: 26th March 2021
Chris's avatar
Chris

talking to Cora

5
all made easy with Cora and as fast or slow as you need Reviewed on: 26th March 2021
Alan Burton's avatar
Alan Burton

Simply great

5
It's simple, it works, and, only seconds to get an answer Reviewed on: 26th March 2021
Ray's avatar
Ray

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