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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Fast and efficient

5
Helpful, quick and easy response, all completed online. Reviewed on: 27th March 2021

Easy to use mobile services

4
I find paperless banking to be easy and secure via NatWest Reviewed on: 27th March 2021

Been with Nat West for over 40 years and they have always been very helpful

5
My online app has been really useful, especially while the COVID-19 has been with us. Reviewed on: 27th March 2021

Help when needed

5
I feel reassured with information providing advice and help when required. Thank you. Reviewed on: 27th March 2021

Communication

5
24 hour immediate communication with customer and bank. Reviewed on: 27th March 2021

Quick and easy to use

5
Was very straightforward and user friendly service although it doesn't top talking to a real person but it is much quicker than sitting on a helpline waiting to get through Reviewed on: 27th March 2021

Quick service

5
My problem was dealt with quickly and efficiently within 2 minutes. Answered all my questions and put my mind to rest Reviewed on: 27th March 2021

so quick and helpful

5
when I needed a new cheque book it was so quick to order using the online banking by asking Cora Reviewed on: 27th March 2021

Nat West security is excellent

5
I feel confident that my security is in good hands Reviewed on: 27th March 2021

great service

5
quick and easy, helpful. always here when i need help Reviewed on: 27th March 2021

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