Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Payment limit query

5
My query was dealt with expeditiously and was clear and concise. Reviewed on: 27th March 2021
John Clarke's avatar
John Clarke

Mobile app

5
Simple and very user friendly. Excellent app! Reviewed on: 27th March 2021
Simba's avatar
Simba

Easy to use

5
I wanted to change my address and Cora made this easy to do from the comfort of my own home! Reviewed on: 27th March 2021
Evan C's avatar
Evan C

Quick and Reliable

5
Used online services and found very easy to navigate and stuff are always friendly when I visit branch Reviewed on: 27th March 2021
Clare Sharp's avatar
Clare Sharp

easy banking

5
gives varies options and outlays simply and clearly what the issue could be Reviewed on: 27th March 2021
helen's avatar
helen

User friendly

5
Very easy to use no headaches. Step by step instructions Reviewed on: 27th March 2021
Mark's avatar
Mark

Customer Help

5
excellent response time, easy clear instructions Best service from a digital help desk i have had Reviewed on: 27th March 2021
Terri's avatar
Terri

Easy process

5
I really appreciate the ability to make simple changes using the chat Reviewed on: 27th March 2021
Lea's avatar
Lea

The best automated help I have come across

5
I needed to change my address and the automated assistant took me through the process very quickly and efficiently without asking any stupid questions. I'm really impressed by the quality of this automated service. Reviewed on: 27th March 2021
Jeremy Davies's avatar
Jeremy Davies

Very satisfied with her rendering of facts

5
It is very important to clarify everything particularly to non business people for them to make an informed decision. Reviewed on: 27th March 2021
Ashalata Tanna's avatar
Ashalata Tanna

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill