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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Very efficient service

5
Took no time at all to sort my problem out. Very efficient service. Reviewed on: 27th March 2021
Emma's avatar
Emma

Quick and easy

5
Deals with queries in a fraction of a moment! Reviewed on: 27th March 2021
MarkB's avatar
MarkB

Easy to access

5
I needed advice and got an answer in seconds. Really helpful. Reviewed on: 27th March 2021
Jackie's avatar
Jackie

Payment limit query

5
My query was dealt with expeditiously and was clear and concise. Reviewed on: 27th March 2021
John Clarke's avatar
John Clarke

Mobile app

5
Simple and very user friendly. Excellent app! Reviewed on: 27th March 2021
Simba's avatar
Simba

Easy to use

5
I wanted to change my address and Cora made this easy to do from the comfort of my own home! Reviewed on: 27th March 2021
Evan C's avatar
Evan C

Quick and Reliable

5
Used online services and found very easy to navigate and stuff are always friendly when I visit branch Reviewed on: 27th March 2021
Clare Sharp's avatar
Clare Sharp

easy banking

5
gives varies options and outlays simply and clearly what the issue could be Reviewed on: 27th March 2021
helen's avatar
helen

User friendly

5
Very easy to use no headaches. Step by step instructions Reviewed on: 27th March 2021
Mark's avatar
Mark

Customer Help

5
excellent response time, easy clear instructions Best service from a digital help desk i have had Reviewed on: 27th March 2021
Terri's avatar
Terri

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