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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Seamless process

5
Coral resolved my query within 2 minutes. When I saw I was chatting to a digital assistant I automatically had the dreaded feeling of here we go. I was proven wrong. It was actually faster than chatting via the app to a customer service member! Reviewed on: 27th March 2021
R Deamer's avatar
R Deamer

it was OK

4
advanced use of technology. As easy as it it could me. pleasant voice Reviewed on: 27th March 2021
Michael Butler's avatar
Michael Butler

Superb Support

5
Very easy to follow at the convenience of my own home Reviewed on: 27th March 2021
Fe's avatar
Fe

Quick response

5
Told me the answer straight away Reviewed on: 27th March 2021
Frances Featherstone's avatar
Frances Featherstone

Problem solved

5
I had a recurring subscription that I needed to end and it was resolved very quickly Reviewed on: 27th March 2021
Peterrichards1966@gmail.com's avatar
[email protected]

Amazing Experience

5
Thanks, I can handle lots of things without going branch Reviewed on: 27th March 2021
Anonymous's avatar
Anonymous

Just want to be treated as a customer

5
Sometimes I make a mistake glad your there to help Reviewed on: 27th March 2021
Beverley Anne Ruddock Duff's avatar
Beverley Anne Ruddock Duff

Helpful advice

5
I received comprehensive instructions in order to deal with my problem Reviewed on: 27th March 2021
Marilyn Nash's avatar
Marilyn Nash

Fast response

5
Lost credit card and needed quick response Reviewed on: 27th March 2021
compo.1@hotmail.co.uk's avatar
[email protected]

Very helpful

5
Very convenient service offering advice and answering queries extremely quickly. Reviewed on: 27th March 2021
shelbyelliott1@hotmail.com's avatar
[email protected]

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