Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Excellent

5
Very quick and professional service. Currently buying a house and NatWest have been very helpful Reviewed on: 28th March 2021

Good work

5
I was need change my address. My experience was good, very quickly. Reviewed on: 28th March 2021

Very helpful assistant

5
Quickly came to my assistance and was able to help with processing my request quickly with clear details of what to process. Reviewed on: 28th March 2021

Very good banking app is of use

5
Enjoying the new app very easy to follow Reviewed on: 28th March 2021

Very good!

5
Amazing! Quick easy reliables great Reviewed on: 28th March 2021

Perfect chat bot

5
Has helped me multiple times with queries that I struggled finding answers to using Google. Clear instructions and direct answers to queries instead of leading customers on a wild goose chase like some other bots! Reviewed on: 28th March 2021

great

5
My name Richard E Mutsinze from Zimbabwe I am greatly owner about your bank Reviewed on: 28th March 2021

Great app and customer service.

5
Great app and customer service, I really appreciate what they do for me and everyone I know who banks with them Reviewed on: 28th March 2021

Efficient service

5
Quick to reply, useful advice fast service Reviewed on: 28th March 2021

Easy to use. Very helpful.

5
Quick response. Answered my queries with a clear and concise reply. Also provided a instructional video for extra help. Reviewed on: 27th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs