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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Great app and customer service.

5
Great app and customer service, I really appreciate what they do for me and everyone I know who banks with them Reviewed on: 28th March 2021
Jay Grears's avatar
Jay Grears

Efficient service

5
Quick to reply, useful advice fast service Reviewed on: 28th March 2021
kayley.d@hotmail.co.uk's avatar
[email protected]

Easy to use. Very helpful.

5
Quick response. Answered my queries with a clear and concise reply. Also provided a instructional video for extra help. Reviewed on: 27th March 2021
a11an2525@hotmail.co.uk's avatar
[email protected]

Extremely helpful

5
Cora helped to answer my mortgage questions and changed my address for me – a quick and efficient service, nice one Cora! Reviewed on: 27th March 2021
Caroline Brunt's avatar
Caroline Brunt

Engaging

5
Cora recognized the reason for my message, and offered options to select from, to meet my enquiry. Reviewed on: 27th March 2021
Cathy Hilton's avatar
Cathy Hilton

Quick & helpful

5
Quick & helpful made reactivating my isa really easy saving a trip in branch Reviewed on: 27th March 2021
Kb's avatar
Kb

Very easy to use

5
In the past I have found it difficult/ time consuming to update any of my details with any of my banks. I had no idea of this digital assistant until today. I had been putting off changing my details recently so I was quite surprised by this digital assistant and how quick and easy it was. Saved me loads of time. Reviewed on: 27th March 2021
Joe 's avatar
Joe

Great service

5
Sorted my problem.straight away Reviewed on: 27th March 2021
Suzanne Jones's avatar
Suzanne Jones

Helpful Bank

5
Have always had a hassle free experience with NatWest Bank Reviewed on: 27th March 2021
Lee's avatar
Lee

Simplicity for online banking

5
I am a non tech senior and needed help to transfer funds to buy property. Cora made it easy. Reviewed on: 27th March 2021
carol jenkins's avatar
carol jenkins

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