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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Excellent work

5
Cora was so helpful and made me feel better Reviewed on: 28th March 2021
Simone Marie Zampella's avatar
Simone Marie Zampella

Best bank

5
Been with NatWest for years my first bank account since I was a child and the only bank I would go with personally Reviewed on: 28th March 2021
Neil's avatar
Neil

Great service

5
Efficient, understanding, extremely helpful Reviewed on: 28th March 2021
Betty Flo's avatar
Betty Flo

Excellent

5
Very quick and professional service. Currently buying a house and NatWest have been very helpful Reviewed on: 28th March 2021
Fiz Gibson-Watt's avatar
Fiz Gibson-Watt

Good work

5
I was need change my address. My experience was good, very quickly. Reviewed on: 28th March 2021
Daniel Camargo Moreira's avatar
Daniel Camargo Moreira

Very helpful assistant

5
Quickly came to my assistance and was able to help with processing my request quickly with clear details of what to process. Reviewed on: 28th March 2021
Frank McIntosh's avatar
Frank McIntosh

Very good banking app is of use

5
Enjoying the new app very easy to follow Reviewed on: 28th March 2021
Drina 's avatar
Drina

Very good!

5
Amazing! Quick easy reliables great Reviewed on: 28th March 2021
Ivone's avatar
Ivone

Perfect chat bot

5
Has helped me multiple times with queries that I struggled finding answers to using Google. Clear instructions and direct answers to queries instead of leading customers on a wild goose chase like some other bots! Reviewed on: 28th March 2021
Jel's avatar
Jel

great

5
My name Richard E Mutsinze from Zimbabwe I am greatly owner about your bank Reviewed on: 28th March 2021
Richard Ernest Mutsinze's avatar
Richard Ernest Mutsinze

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