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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Very professional

5
Cobra was very professional in the watmy she handled my query.... Well done... Will recommend Reviewed on: 28th March 2021
Philip Lane's avatar
Philip Lane

Speed and accuracy

5
Understood my question and was able to resolve the issue Reviewed on: 28th March 2021
Ruth's avatar
Ruth

Really quick service and actually works!

5
So speedy and easy to use- best AI assistant I have used Reviewed on: 28th March 2021
Kirsty's avatar
Kirsty

Cora on line help

5
Ease of use, helpful prompts and satisfied eith my updates. Reviewed on: 28th March 2021
Dorothy Stocks 's avatar
Dorothy Stocks

Fantastic Customer Service

5
This person could answer my question within 30 seconds of me asking. Excellent customer service. Reviewed on: 28th March 2021
Catherine Galbraith's avatar
Catherine Galbraith

so quick

5
being a notice of technology it made me fell confident Reviewed on: 28th March 2021
ayres's avatar
ayres

CAN YOU HELP ME

5
QUICK AND ACCURATE RESPONSE TO MY INQUIRY. GUIDED ME THROUGH THE PROCESS TO RESOLVE MY PROBLEM. COULD NOT HAVE BEEN BETTER. Reviewed on: 28th March 2021
BRIAN CLINTON's avatar
BRIAN CLINTON

Was able to easily order a cheque book

4
First time I've used this service and worked well for what I needed Reviewed on: 28th March 2021
White's avatar
White

VERY EASY

5
IS TAKE SECONDS TO COMPLETE YOUR REQUEST ! Reviewed on: 28th March 2021
CATALIN RUSU's avatar
CATALIN RUSU

EXCELLENT SERVICE

5
was made very understandable and easy to follow instructions Reviewed on: 28th March 2021
KENNETH SMITH's avatar
KENNETH SMITH

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