Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Easy to use

5
Very helpful to understand hopefully the information will help Reviewed on: 28th March 2021
Susan coy 's avatar
Susan coy

Simple and effective answer

5
Fast simple answer 24/7 will use again to clarify something first Reviewed on: 28th March 2021
Keith 's avatar
Keith

Great slick system

5
I needed to update my address and the Natwest Cora made it effortless. Reviewed on: 28th March 2021
Vic Pickup's avatar
Vic Pickup

A Good A I

5
Cora is a good AI to use, and if it can't answer the question, it transfers easily too Reviewed on: 28th March 2021
Jason Wide's avatar
Jason Wide

Easy and comfortable, fast and efficient thank you, AI.

5
As certificates have ebded, I need a bank that trades by phone trading certifucates. Westminster seem to be ideal, maybe I should move my Lloyds account, as I've over £40'000 in certificate forn, plus my income, savings. Thanks for help. R O'Donnell. Reviewed on: 28th March 2021
R O'Donnell's avatar
R O'Donnell

Understanding with plenty options

5
Unlike most Robotic online chats, Cora has accurate answers to your questions, has plenty options to choose from and will help you until you find the right answer. Cora makes banking queries very simple to find an answer to without the worry of having to wait in a queue or finding the time to call someone up. There are plenty things Cora can help with and it gives me peace of mind knowing I always have the option there, should I need it. Reviewed on: 28th March 2021
Aam Yyk's avatar
Aam Yyk

Digitlal help

5
Very impressed with how quick and easy it was to use, my query was answered and dealt with in minutes which saved me a round trip to my local branch. Very satisfied customer Reviewed on: 28th March 2021
Janet Sherwood 's avatar
Janet Sherwood

So simply

5
Not being the most intelligent had no problem. Saves going into a branch. Reviewed on: 28th March 2021
Anthony's avatar
Anthony

very simple and premptive

5
very quick and easy. The enquiry was specifically dealt with by acccurate and simple questions and answer option Reviewed on: 28th March 2021
Annie Symons's avatar
Annie Symons

Quick and easy to use

5
Brilliant service, so quick and easy. Reviewed on: 28th March 2021
cody1983@hotmail.co.uk's avatar
[email protected]

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill