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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

So simply

5
Not being the most intelligent had no problem. Saves going into a branch. Reviewed on: 28th March 2021

very simple and premptive

5
very quick and easy. The enquiry was specifically dealt with by acccurate and simple questions and answer option Reviewed on: 28th March 2021

Quick and easy to use

5
Brilliant service, so quick and easy. Reviewed on: 28th March 2021

Cora has been so helpful to me in a week where nothing was going right for me .

5
Really rapid response to my questions handled with true professionalism Reviewed on: 28th March 2021

Quick effective service

5
Much more quicker and easier service for dealing with minor enquiries Reviewed on: 28th March 2021

easy experience

5
you don't have to fish around for phone numbers and get passed around and the help is offered and you can take it or not. if you do take it, it is easy to follow Reviewed on: 28th March 2021

Very helpful

5
A very quick and easy service - it's great. Reviewed on: 28th March 2021

Great customer service

5
Quick and efficient Service much better than any of the banks Reviewed on: 28th March 2021

Quick and Easy

5
Quick and Easy with straight forward information Reviewed on: 28th March 2021

Great service

5
simple and straight forward. Great service Reviewed on: 28th March 2021

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