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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

She can read your mind

5
She is fast,I think she has all the answers and she is polite Reviewed on: 26th March 2021

Brilliant server ce

5
Fast effective service. I’m a very happy customer Reviewed on: 26th March 2021

Brilliant

5
The system is brilliant for communicating with a range of adults and youth with detailed explanations, particularly like the added capabilities of providing direct links to forms to fill. Very easy to navigate and communicate with, often resolves the issue quicker than phoning in. Reviewed on: 26th March 2021

Highly efficient

5
Very quick responses and very efficient. Clear and concise answers to questions. Reviewed on: 26th March 2021

Excellent

5
Very quick, clear and helpful response given to my query Reviewed on: 26th March 2021

Quick and easy

5
Very quick to change address and also very easy Reviewed on: 25th March 2021

Well organised and security conscious bank

4
Useful bank with a good range of products and an easily navigated on-line system Reviewed on: 25th March 2021

Very easy

5
It was very easy to understand how to get what i wanted to know Reviewed on: 25th March 2021

So easy to use

5
I got answers so quickly and easily Reviewed on: 25th March 2021

Very easy and simple to use

5
Best invention ever, honestly every bank should be doing this Reviewed on: 25th March 2021

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