Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Very friendly and quick answer to my query

5
Very happy I received the answer I wanted very pleased thank you Reviewed on: 26th March 2021

Easy to use

5
A very easy and straightforward way to get a quick answer to any problems or queries you have Reviewed on: 26th March 2021

Reactivate my ISA

5
Easy too use ,quick too set up Easy to follow guidelines and summary. Reviewed on: 26th March 2021

Easy and efficient

5
Just what you need when you have a tower of life admin to get through. Reviewed on: 26th March 2021

Quick reply online

3
Quick service especially answering to quick or enquiry online. Reviewed on: 26th March 2021

Efficient

5
Fast and helpful, great new digital features on banking app Reviewed on: 26th March 2021

Easy banking.

5
Very easy to use and totally stress free. Sorted my problem in minutes Reviewed on: 26th March 2021

She can read your mind

5
She is fast,I think she has all the answers and she is polite Reviewed on: 26th March 2021

Brilliant server ce

5
Fast effective service. I’m a very happy customer Reviewed on: 26th March 2021

Brilliant

5
The system is brilliant for communicating with a range of adults and youth with detailed explanations, particularly like the added capabilities of providing direct links to forms to fill. Very easy to navigate and communicate with, often resolves the issue quicker than phoning in. Reviewed on: 26th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs