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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Very easy

5
It was very easy to understand how to get what i wanted to know Reviewed on: 25th March 2021
Bernard Bowkis's avatar
Bernard Bowkis

So easy to use

5
I got answers so quickly and easily Reviewed on: 25th March 2021
Evelyn's avatar
Evelyn

Very easy and simple to use

5
Best invention ever, honestly every bank should be doing this Reviewed on: 25th March 2021
Lee Morrice's avatar
Lee Morrice

efficient

5
I found the change of address process quick and efficient. Reviewed on: 25th March 2021
patricia collins's avatar
patricia collins

Change my business name

5
With NatWest banking is very easy . Best mobile app fir banking Reviewed on: 25th March 2021
Ashraf's avatar
Ashraf

Quick

5
All was answer in minutes all was going Reviewed on: 25th March 2021
Kalisito's avatar
Kalisito

Quick response

5
Answered question quickly with relevant advice. Reviewed on: 25th March 2021
carolmarsh2002@hotmail.com's avatar
[email protected]

simple and easy to use with good explanations of what to do

4
easy and simple to use. would recommend to anyone. Reviewed on: 25th March 2021
Peter Bridgewater's avatar
Peter Bridgewater

Would highly recommend this service to other NatWest customers

5
My experience of using this Cora Digital question service. It is highly recommended by myself and is quick and very easy to use. It gives various question options to give you a very quick straight answer back. Very, very useful indeed. Reviewed on: 25th March 2021
Jackie's avatar
Jackie

Easy and efficient

5
Great experience managed to change my address in just a couple of minutes Reviewed on: 25th March 2021
Kim's avatar
Kim

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