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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Quick response

5
Answered question quickly with relevant advice. Reviewed on: 25th March 2021

simple and easy to use with good explanations of what to do

4
easy and simple to use. would recommend to anyone. Reviewed on: 25th March 2021

Would highly recommend this service to other NatWest customers

5
My experience of using this Cora Digital question service. It is highly recommended by myself and is quick and very easy to use. It gives various question options to give you a very quick straight answer back. Very, very useful indeed. Reviewed on: 25th March 2021

Easy and efficient

5
Great experience managed to change my address in just a couple of minutes Reviewed on: 25th March 2021

Easy and simple banking

5
used the chat app today for the first time and found it very easy and got what i needed done within ten minutes. Great. Reviewed on: 25th March 2021

Very intuitive

5
Very fast and simple to use. Straight to the point Reviewed on: 25th March 2021

Good

5
If she was real I would marry her. Reviewed on: 25th March 2021

Cora is a fantastic service.

5
Excellent service. It is reliable and very efficient! I wanted to change my address for my banking details and it was completed in under 1 minute. Reviewed on: 25th March 2021

Mrs Ana

5
Cora was a good. In 3 minutes she helping to now my pin. Reviewed on: 25th March 2021

Quick and intelligent AI

5
Issue was resolved with minimum faff by some very good AI Reviewed on: 25th March 2021

Review NatWest Group - Cora: Digital assistant now

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