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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

scam text

5
the agent knew exactly how to help me and helped me report the fraudulent message easily Reviewed on: 25th March 2021

Very good

4
Agent is good.She explained very well what i need to do. Reviewed on: 25th March 2021

Convenient

4
Convenient and easy to use. Can avoid lengthy and costly phone calls when having certain queries. Cora ensures best possible answer where possible and provides suitable advice if necessary. Reviewed on: 25th March 2021

Easy help

5
Cora helped me update my address within a minute Reviewed on: 25th March 2021

AMAZING

5
BRILLIANT AND QUICK SERVICE, DEFO RECOMMEND CORA Reviewed on: 25th March 2021

An actual useful robot

5
Normally find automated helpdesks really frustrating. But Cora was excellent Reviewed on: 25th March 2021

Using Cora

4
I could not receive my log one time activation code but Cora guided me through to receive it. Thank you Reviewed on: 25th March 2021

Absolutely excellent

5
Totally professional service each and every time I need assistance. Reviewed on: 25th March 2021

Royal Bank Of Scotland customer services

5
Quick and efficient response to customer queries and constant updates to App which improve it all the time Reviewed on: 25th March 2021

Quick response/very helpful

5
Quick response/very helpful.Made the process very easy and stress free. Would recommend to family and friends. Reviewed on: 25th March 2021

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