Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Absolutely excellent

5
Totally professional service each and every time I need assistance. Reviewed on: 25th March 2021
mark.tomlinson41@gmail.com's avatar
[email protected]

Royal Bank Of Scotland customer services

5
Quick and efficient response to customer queries and constant updates to App which improve it all the time Reviewed on: 25th March 2021
sue thorpe's avatar
sue thorpe

Quick response/very helpful

5
Quick response/very helpful.Made the process very easy and stress free. Would recommend to family and friends. Reviewed on: 25th March 2021
Hannah's avatar
Hannah

Easy to access help.

5
Help is easy to understand and quickly provided. Reviewed on: 25th March 2021
Isabel Mackay 's avatar
Isabel Mackay

Fast and Efficeint

5
I had to update one of my records it was so easy with Cora, no need to phone or enter a branch - fast and efficient Reviewed on: 25th March 2021
KB's avatar
KB

Card replacement

5
Quick in replying and answering and of course very polite. Reviewed on: 25th March 2021
Antonio Mattia's avatar
Antonio Mattia

MR

5
very quick sevices and secure better that calls Reviewed on: 25th March 2021
SANDU BATANU's avatar
SANDU BATANU

Bereavement

5
Quick and easy to register the bereavement Reviewed on: 25th March 2021
David Casson's avatar
David Casson

User-friendly

5
Simple and easy to use. One step at a time and clear instructions where needed. Reviewed on: 25th March 2021
Michael's avatar
Michael

great

5
great, fast, intuitive, it was a toddle to get done what I needed to Reviewed on: 25th March 2021
Ankur 's avatar
Ankur

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill