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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Easy to access help.

5
Help is easy to understand and quickly provided. Reviewed on: 25th March 2021
Isabel Mackay 's avatar
Isabel Mackay

Fast and Efficeint

5
I had to update one of my records it was so easy with Cora, no need to phone or enter a branch - fast and efficient Reviewed on: 25th March 2021
KB's avatar
KB

Card replacement

5
Quick in replying and answering and of course very polite. Reviewed on: 25th March 2021
Antonio Mattia's avatar
Antonio Mattia

MR

5
very quick sevices and secure better that calls Reviewed on: 25th March 2021
SANDU BATANU's avatar
SANDU BATANU

Bereavement

5
Quick and easy to register the bereavement Reviewed on: 25th March 2021
David Casson's avatar
David Casson

User-friendly

5
Simple and easy to use. One step at a time and clear instructions where needed. Reviewed on: 25th March 2021
Michael's avatar
Michael

great

5
great, fast, intuitive, it was a toddle to get done what I needed to Reviewed on: 25th March 2021
Ankur 's avatar
Ankur

Digital Assistant Resolves my Query

5
Had an issue. Couldnt find how to reoslve online banking. Asked the digital assistant and found my way to resolve the issue. Helpful and easy to use. Reviewed on: 25th March 2021
Adam Bennett's avatar
Adam Bennett

Brilliant Software

5
Simple, clean and effective automated service Reviewed on: 25th March 2021
Paul's avatar
Paul

Great service

5
I had to update my personal and business address, and was delighted to see how quick, easy and user friendly was Cora's service. Reviewed on: 25th March 2021
Sandra Oliveira's avatar
Sandra Oliveira

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