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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Change of address

5
So quick to change address instead of having to call and wait to speak to an agent. AI is very quick concise and to the point! Reviewed on: 25th March 2021
Aaron Singleton Smith's avatar
Aaron Singleton Smith

Best support client

5
Safety and secure tranzaction and the best% comissione Reviewed on: 25th March 2021
Cristian Vasiliu's avatar
Cristian Vasiliu

Instant response to query

5
Very satisfying response, made to feel a valued client Reviewed on: 25th March 2021
abinacfoster@yahoo.co.uk's avatar
[email protected]

Fast efficient and simple service

5
Very easy to use quick and efficient Reviewed on: 25th March 2021
Paul Leeming's avatar
Paul Leeming

Really quick and easy to use

5
I wanted to change my address and Cora made it really quick and easy. I didn't have to telephone in and potentially have to sit on hold or call into branch so I was able to do something which is important from the comfort of my own home. Reviewed on: 25th March 2021
Roisin Tarpey's avatar
Roisin Tarpey

Quick and efficient!

5
A very comprehensive but easy system to navigate with the assistance of Cora. Lots of really detailed questions help get to the root of the problem and changes were easily made with the assistance of Cora. Reviewed on: 25th March 2021
B's avatar
B

Quick

5
Quick response and results in a matter of seconds. Reviewed on: 25th March 2021
soniamckenna@icloud.com's avatar
[email protected]

A big help

4
Thank you Cora for all your help, it was a pleasure speaking to you albeit via IT but that's the way it is at the moment. You answered my questions very clearly Reviewed on: 25th March 2021
Victor Pittiglio's avatar
Victor Pittiglio

They are great and delightful

5
It's good and trustworthy, and I will soon be one there valuable customer Reviewed on: 25th March 2021
Yuhshaseef's avatar
Yuhshaseef

Quick efficient and friendly.

5
The above says it all. This is the second time I have used this service, and I find it very helpful. Reviewed on: 25th March 2021
Keith Lewis's avatar
Keith Lewis

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