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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

QUICK AND EASY TO USE

5
EASY TO USE AND QUICKER THAN CALLING Reviewed on: 25th March 2021

Easy to use service

5
Easy to use, quick instant responses Reviewed on: 25th March 2021

Clear concise and quick information and advice

5
Straightforward and easy to use, makes banking so easy. Reviewed on: 25th March 2021

Easy to use

5
It's really easy to change my address Reviewed on: 25th March 2021

Easy Address change

5
it was quick and easy and nothing to complicated, thank you Reviewed on: 25th March 2021

Fast and accurate

5
Natwest Cora has always been fast a replying to queries and I'm amazed at how spot on it is every time at detecting what you want. Reviewed on: 25th March 2021

Easy ways to bank

5
I've been with natwest for years and they are always improving their services to make it quick and easy to do online banking, also whenever I've had a query or a problem it is always dealt with as quickly as possible, also the staff are friendly and helpful Reviewed on: 25th March 2021

Easy and straightforward

5
Was able to get an immediate answer to my query. I could then plan for my next action. Didn't have to wait on the telephone. Told me exactly whatvi had to do. Reviewed on: 25th March 2021

Banking made easy

5
Fast and efficient system. My enquiry was sorting out immediately. Reviewed on: 25th March 2021

Re activate my ISA account

5
Very good straight forward easy yo understand and fallow instructions Reviewed on: 25th March 2021

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