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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Fast efficient and simple service

5
Very easy to use quick and efficient Reviewed on: 25th March 2021
Paul Leeming's avatar
Paul Leeming

Really quick and easy to use

5
I wanted to change my address and Cora made it really quick and easy. I didn't have to telephone in and potentially have to sit on hold or call into branch so I was able to do something which is important from the comfort of my own home. Reviewed on: 25th March 2021
Roisin Tarpey's avatar
Roisin Tarpey

Quick and efficient!

5
A very comprehensive but easy system to navigate with the assistance of Cora. Lots of really detailed questions help get to the root of the problem and changes were easily made with the assistance of Cora. Reviewed on: 25th March 2021
B's avatar
B

Quick

5
Quick response and results in a matter of seconds. Reviewed on: 25th March 2021
soniamckenna@icloud.com's avatar
[email protected]

A big help

4
Thank you Cora for all your help, it was a pleasure speaking to you albeit via IT but that's the way it is at the moment. You answered my questions very clearly Reviewed on: 25th March 2021
Victor Pittiglio's avatar
Victor Pittiglio

They are great and delightful

5
It's good and trustworthy, and I will soon be one there valuable customer Reviewed on: 25th March 2021
Yuhshaseef's avatar
Yuhshaseef

Quick efficient and friendly.

5
The above says it all. This is the second time I have used this service, and I find it very helpful. Reviewed on: 25th March 2021
Keith Lewis's avatar
Keith Lewis

QUICK AND EASY TO USE

5
EASY TO USE AND QUICKER THAN CALLING Reviewed on: 25th March 2021
Angelina Evangelou Vandike's avatar
Angelina Evangelou Vandike

Easy to use service

5
Easy to use, quick instant responses Reviewed on: 25th March 2021
bethan dodge's avatar
bethan dodge

Clear concise and quick information and advice

5
Straightforward and easy to use, makes banking so easy. Reviewed on: 25th March 2021
Tracey Rigarlsford's avatar
Tracey Rigarlsford

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