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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Brilliant

5
It's so easy to get help this way . Can't believe I don't have to que to sort out banking stuff Reviewed on: 23rd March 2021
Kay Marie Dunn's avatar
Kay Marie Dunn

Simply everything I need.

5
I’ve been a NatWest customer since before they were NatWest! Some 50+ years in UK, & 10 years living abroad. They make everything simple for me which is what I need for online & remote personal banking. Reviewed on: 23rd March 2021
John Ormandy's avatar
John Ormandy

RELATIONS MANAGER

5
EXTREEMLY BAD RELATIONSHIP MANAGER Reviewed on: 23rd March 2021
DAVID HUGHES's avatar
DAVID HUGHES

Very efficient and simple process

5
I wanted to change my business address and it was very quick and efficient without speaking to someone. Reviewed on: 23rd March 2021
Linda Clark's avatar
Linda Clark

Easy as pie

5
Its the quickest and easiest way to speak to bank Reviewed on: 23rd March 2021
Mr m j whittaker's avatar
Mr m j whittaker

Efficient, effective, easy

5
It was really easy to use and very efficient. I didn't even have to message or type hardly anything due to the selection boxes, it was a very easy yo use and a slick process Reviewed on: 23rd March 2021
Sarah's avatar
Sarah

Very Prompt Solution

5
My initial question was answered promptly. I would have no hesitation to use the chat service again Reviewed on: 23rd March 2021
Astrid Hersen's avatar
Astrid Hersen

Amazing service

5
helped a lot ! very easy to talk to Reviewed on: 23rd March 2021
teaghansmart's avatar
teaghansmart

The service i recieved was friendly, clear and fast.

5
The experience has been great, even through the difficult times we are under. Reviewed on: 23rd March 2021
Ronald Rae's avatar
Ronald Rae

Efficient and comprehensive and prompt service is what you get

5
I needed to reactivate an account, this was done efficiently and painlessly in a simple and effective way Reviewed on: 23rd March 2021
Aidan berry's avatar
Aidan berry

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