Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Easy does it!

5
Hassle free, easy to use. I recommend using Cora. Reviewed on: 23rd March 2021
Roger Holmes's avatar
Roger Holmes

Great for a quick answer to any problems

5
Unfortunately my 'Get Cash' icon wasn't showing on my Nat west app, but thank's to the digital assistant Cora, i quickly found out why in seconds. I'd reported my card lost and the Get Cash feature isn't available until 2 days after you receive your new card. Problem solved, Thank you Cora Reviewed on: 23rd March 2021
Raj Kharade's avatar
Raj Kharade

Excellent service

5
Easy to use easy to understand and excellent quality service Reviewed on: 23rd March 2021
Markmidgley14@gmail.com 's avatar
[email protected]

Quick simple perfect

5
Cora knew what I wanted to do because of the page I was on no annoying 20 questions to get to do what I wanted. Quick easy service perfect for a busy mum needing a solution dealt with!! Reviewed on: 23rd March 2021
Lleeannie Gibbons's avatar
Lleeannie Gibbons

So quick and easy

5
I needed to reactivate my ISA and with Cora it took less than a minute. Fabulous service Reviewed on: 23rd March 2021
CK's avatar
CK

had a bit of trouble but was never worried felt confident it would be ok

4
could,nt find my postcode but never made me feel worried about it getting sorted out Reviewed on: 23rd March 2021
Mark Hennessey's avatar
Mark Hennessey

Helpful but not easy.

4
Cora tells me to click on various words, some of which I cannot find. But useful overall, as one usually gets there in the end. Reviewed on: 23rd March 2021
John Szemerey's avatar
John Szemerey

You quickly forget Cora is a digital assistant

5
I've become accustomed to using Cora and have grown to appreciate it's usefulness. Every time I've been directed to use Cora, I now have confidence that there's a heightened chance that my query will be resolved. So far, 10/10! Reviewed on: 23rd March 2021
CityDave's avatar
CityDave

Always been there

5
I have banked with the Natwest for 29 years since leaving univerisity to having bought my dream house in 2019 with my Natwest mortgage. I have always been supported, I have always had help when needed and have never been disappointed or let down in any way. My latest interaction was a zoom call to update me on all the best ways to ensure my money is looked after which was really useful. I am now starting a new business and will be approaching Natwest for a business start up account, and hopefully when we are making millions it will continue to be a good experience! Reviewed on: 23rd March 2021
Vicky Wood's avatar
Vicky Wood

Excellent

5
Cora was very good explaining it to me Reviewed on: 23rd March 2021
Elizabeth Millar's avatar
Elizabeth Millar

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill