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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Well, I have been Banking with NatWest for many years without stress and transaction straightforward and respectful lender

5
Absolutely peaceful and reassuring. Reviewed on: 24th March 2021

Excellent

5
Excellent advice, would recommend NatWest Cora Reviewed on: 23rd March 2021

Very good and innovative service

4
Very fast process! And accurate and without fuss very helpful Reviewed on: 23rd March 2021

Easy does it!

5
Hassle free, easy to use. I recommend using Cora. Reviewed on: 23rd March 2021

Great for a quick answer to any problems

5
Unfortunately my 'Get Cash' icon wasn't showing on my Nat west app, but thank's to the digital assistant Cora, i quickly found out why in seconds. I'd reported my card lost and the Get Cash feature isn't available until 2 days after you receive your new card. Problem solved, Thank you Cora Reviewed on: 23rd March 2021

Excellent service

5
Easy to use easy to understand and excellent quality service Reviewed on: 23rd March 2021

Quick simple perfect

5
Cora knew what I wanted to do because of the page I was on no annoying 20 questions to get to do what I wanted. Quick easy service perfect for a busy mum needing a solution dealt with!! Reviewed on: 23rd March 2021

So quick and easy

5
I needed to reactivate my ISA and with Cora it took less than a minute. Fabulous service Reviewed on: 23rd March 2021

had a bit of trouble but was never worried felt confident it would be ok

4
could,nt find my postcode but never made me feel worried about it getting sorted out Reviewed on: 23rd March 2021

Helpful but not easy.

4
Cora tells me to click on various words, some of which I cannot find. But useful overall, as one usually gets there in the end. Reviewed on: 23rd March 2021

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