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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

It was very quick and easy

5
I thought it was going to be difficult but was the opposite Reviewed on: 23rd March 2021
Joy vendy's avatar
Joy vendy

Easy to use

5
I've found solutions each time I have consulted Cora, or been passed to someone who could help Reviewed on: 23rd March 2021
Glenys Goodwin's avatar
Glenys Goodwin

Brilliant

5
Fantastic and very simple to follow Reviewed on: 23rd March 2021
Chris 's avatar
Chris

Efficient service

5
My query was dealt with professionally and efficiently. Very pleased! Reviewed on: 23rd March 2021
Rissa73's avatar
Rissa73

Thanks Cora

5
Very simple to follow. No problems at all. Reviewed on: 23rd March 2021
Sunny Lum's avatar
Sunny Lum

Easy peasy

5
Very quick and easy using Cora. Simple but effective Reviewed on: 23rd March 2021
Kellie Keogh's avatar
Kellie Keogh

Easy to use

5
Whenever I need help with my queries I can go and find the answer anytime day or night Reviewed on: 23rd March 2021
Bev Burke 's avatar
Bev Burke

Quick friendly reliable

5
Great service highly recommend Reviewed on: 23rd March 2021
Fatfooey's avatar
Fatfooey

Easy To Use

5
Cora is easy to use and capable of answering most questions. She is also able to pass me through to a real agent, which is very helpful. Reviewed on: 23rd March 2021
Marie Anderson's avatar
Marie Anderson

Quick response

5
This was my first time using this chat which was very quick for them to respond d Reviewed on: 23rd March 2021
Maggie Reid's avatar
Maggie Reid

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