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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Very efficient and simple process

5
I wanted to change my business address and it was very quick and efficient without speaking to someone. Reviewed on: 23rd March 2021
Linda Clark's avatar
Linda Clark

Easy as pie

5
Its the quickest and easiest way to speak to bank Reviewed on: 23rd March 2021
Mr m j whittaker's avatar
Mr m j whittaker

Efficient, effective, easy

5
It was really easy to use and very efficient. I didn't even have to message or type hardly anything due to the selection boxes, it was a very easy yo use and a slick process Reviewed on: 23rd March 2021
Sarah's avatar
Sarah

Very Prompt Solution

5
My initial question was answered promptly. I would have no hesitation to use the chat service again Reviewed on: 23rd March 2021
Astrid Hersen's avatar
Astrid Hersen

Amazing service

5
helped a lot ! very easy to talk to Reviewed on: 23rd March 2021
teaghansmart's avatar
teaghansmart

The service i recieved was friendly, clear and fast.

5
The experience has been great, even through the difficult times we are under. Reviewed on: 23rd March 2021
Ronald Rae's avatar
Ronald Rae

Efficient and comprehensive and prompt service is what you get

5
I needed to reactivate an account, this was done efficiently and painlessly in a simple and effective way Reviewed on: 23rd March 2021
Aidan berry's avatar
Aidan berry

It was very quick and easy

5
I thought it was going to be difficult but was the opposite Reviewed on: 23rd March 2021
Joy vendy's avatar
Joy vendy

Easy to use

5
I've found solutions each time I have consulted Cora, or been passed to someone who could help Reviewed on: 23rd March 2021
Glenys Goodwin's avatar
Glenys Goodwin

Brilliant

5
Fantastic and very simple to follow Reviewed on: 23rd March 2021
Chris 's avatar
Chris

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