Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Quick friendly reliable

5
Great service highly recommend Reviewed on: 23rd March 2021
Fatfooey's avatar
Fatfooey

Easy To Use

5
Cora is easy to use and capable of answering most questions. She is also able to pass me through to a real agent, which is very helpful. Reviewed on: 23rd March 2021
Marie Anderson's avatar
Marie Anderson

Quick response

5
This was my first time using this chat which was very quick for them to respond d Reviewed on: 23rd March 2021
Maggie Reid's avatar
Maggie Reid

Easy

5
Questions answered at the touch of a button - Great ! Reviewed on: 23rd March 2021
Danna's avatar
Danna

My banking needs

5
NatWest/RBS have an excellent set of services that meet all of my banking needs. I also like the innovation in products that seem a differentiator Reviewed on: 23rd March 2021
Peter Sharpe's avatar
Peter Sharpe

Best bank

5
They're so helpful and welcoming in store and online. Reviewed on: 23rd March 2021
Dylan Birkett's avatar
Dylan Birkett

Brilliant!

5
So easy to use, very efficient, very fast! Best chat I`ve ever used, answered my questions in 2 minutes. I love it! Reviewed on: 23rd March 2021
Alina Axinte's avatar
Alina Axinte

Prompt response!

5
My enquiry was dealt with very quickly and efficiently. Reviewed on: 23rd March 2021
merv Morris's avatar
merv Morris

Quick and easy

5
Better than most autobots I've used! Pithy. Reviewed on: 23rd March 2021
Sarah Vine's avatar
Sarah Vine

Easy to Fix

5
Very easy to fix my problem. Will definitely use again. Reviewed on: 23rd March 2021
JB's avatar
JB

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill