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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
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Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Easy

5
Questions answered at the touch of a button - Great ! Reviewed on: 23rd March 2021
Danna's avatar
Danna

My banking needs

5
NatWest/RBS have an excellent set of services that meet all of my banking needs. I also like the innovation in products that seem a differentiator Reviewed on: 23rd March 2021
Peter Sharpe's avatar
Peter Sharpe

Best bank

5
They're so helpful and welcoming in store and online. Reviewed on: 23rd March 2021
Dylan Birkett's avatar
Dylan Birkett

Brilliant!

5
So easy to use, very efficient, very fast! Best chat I`ve ever used, answered my questions in 2 minutes. I love it! Reviewed on: 23rd March 2021
Alina Axinte's avatar
Alina Axinte

Prompt response!

5
My enquiry was dealt with very quickly and efficiently. Reviewed on: 23rd March 2021
merv Morris's avatar
merv Morris

Quick and easy

5
Better than most autobots I've used! Pithy. Reviewed on: 23rd March 2021
Sarah Vine's avatar
Sarah Vine

Easy to Fix

5
Very easy to fix my problem. Will definitely use again. Reviewed on: 23rd March 2021
JB's avatar
JB

Excellent. I would use Cora again.

5
quick and easy to use, and hassle free Reviewed on: 23rd March 2021
Alex's avatar
Alex

Number to win

5
Best bank in the UK. Very easy and good to bank with Reviewed on: 23rd March 2021
Joseph 's avatar
Joseph

Quick and Efficient

5
Helped quickly, directed to correct place I needed to find - would use again when stuck Reviewed on: 23rd March 2021
Bev Hogg's avatar
Bev Hogg

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