Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Excellent. I would use Cora again.

5
quick and easy to use, and hassle free Reviewed on: 23rd March 2021
Alex's avatar
Alex

Number to win

5
Best bank in the UK. Very easy and good to bank with Reviewed on: 23rd March 2021
Joseph 's avatar
Joseph

Quick and Efficient

5
Helped quickly, directed to correct place I needed to find - would use again when stuck Reviewed on: 23rd March 2021
Bev Hogg's avatar
Bev Hogg

Easy and straightforward

5
Extremely easy and straightforward to follow Reviewed on: 23rd March 2021
Barbara Mccartney's avatar
Barbara Mccartney

Cora

5
Very good and helpful gives clear instructions for each questions Reviewed on: 23rd March 2021
Jane's avatar
Jane

Simple and quick

5
I asked bout re instating my ISA in 2 words and it was sorted in less than five minutes Reviewed on: 23rd March 2021
sue's avatar
sue

Computer Companion

5
being computer illiterate Cora pointed me in the right direction Reviewed on: 23rd March 2021
M J Hunt's avatar
M J Hunt

very good

5
I have always got good service from you Reviewed on: 23rd March 2021
Naseem Hayat's avatar
Naseem Hayat

concise help

5
The help was clear and answered all the questions that I had asked. It was fast and enabled me to conduct this query without having to travel 10 miles to my nearest bank. Reviewed on: 23rd March 2021
carole ground's avatar
carole ground

Very good

5
Very good in understanding and repon fast Reviewed on: 23rd March 2021
Marlene 's avatar
Marlene

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill